20 meilleures offres (call line, mississauga, on) (à pourvoir)

Representative, CISS (6-month Contract)
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Bulk Barn —Mississauga, ON
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PACKER (End Of Line) - Days
Labour Source —Etobicoke, ON
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Motion Industries (MOT) —Mississauga, ON
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Information Technology - Desk Agent
Omni Hotels & Resorts —Toronto, ON
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Communicator – 911 Operators
Halton Police Service —Oakville, ON
- 58,45 $ de l’heure
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il y a 10 jours
Customer Service Representative
Transx Ltd —Mississauga, ON
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Quality Assurance Technician
Cerelia Bakery Canada LP —Mississauga, ON
- 24 $ de l’heure
- 8 Heures
- Boulangerie
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il y a 6 jours
Retail Key Holder-SQUARE ONE SHOPPING CENTRE
Bath & Body Works —Mississauga, ON
- 20,60 $ de l’heure
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il y a 6 jours
Claims Specialist (Part Time)
Logistics Alliance —Mississauga, ON
- De 20 $ à 25 $ de l’heure
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- Travail hybride
- Sens de l'organisation
- Négociation
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il y a 11 jours
Call Attendant (Remote)
CannAmm —Brampton, ON
- Fins de semaine au besoin
- Télétravail
- Anglais
- Diplôme d'études secondaires
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- Programmes de Bien-être
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Receptionist/Administrator
KidsHearts Clinic —Brampton, ON
- De 18 $ à 25 $ de l’heure
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- Microsoft Word
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4 h
Member Services Representative (Full-Time)
BCU Financial —Mississauga, ON
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- Microsoft Excel
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- Diplôme d'études secondaires
Customer Service Representative
CPA Ontario —Toronto, ON
- De 42 400 $ à 53 000 $ par an
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- Salesforce
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Full Time Receptionist
La Unique Laser Centre —Mississauga, ON
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- Microsoft Word
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Dispatchers
Towtal —Mississauga, ON
- Temps partiel
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Member Service Representative (Full-Time)
DUCA Financial Services Credit Union Ltd. —Mississauga, ON
- De 40 634 $ à 50 793 $ par an
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- Diplôme d'études secondaires
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il y a 12 jours
AZ Owner Operator from St. Catharines, ON to Arlington, TX
AUTOBAHN FREIGHT LINES LTD. —Brampton, ON
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Insurance Advisor - Sales
Onlia Insurance —Toronto, ON
- De 55 000 $ à 65 000 $ par an
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Representative, CISS (6-month Contract)

Definity Financial Corporation -
Toronto, ON

Postuler dès maintenant

Détails du poste

Temps plein
De 49 300 $ à 82 100 $ par an

Profil recherché

Français
Centre d'appels
Gestion des demandes des clients
Anglais
Techniques de désescalade
Baccalauréat
Service à la clientèle
Orientation axée sur le service à la clientèle
Saisie de données
Dactylographie
Diplôme d'études collégiales (hors Québec)
Compétences en communication
Interaction avec les clients
Travail de bureau

Description complète du poste

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Opportunity

Do you have a strong desire to help others with life's unpredictable moments? Do you provide a superior customer experience by building an authentic emotional connection with customers and maintaining a high level of professionalism and productivity? As the first contact for customers, brokers, and claimants, the Customer Care Specialist provides needed assurance and crisis management while setting the tone for Travelers' Claim experience. By handling a high volume of incoming calls, you will accurately and efficiently capture first notice of loss information and respond to customer inquiries. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Definity.

What to Expect

Answers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to the established escalation guidelines.
Build and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge.
Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience.
Assess a variety of customer situations to ensure appropriate and comprehensive documentation of information following the guidelines of multiple workflows under the corresponding line of business.
Navigate numerous technological systems and platforms simultaneously to accurately access and input information while interacting with the customer.

What You Bring

Bachelor’s Degree or College Diploma with one year of insurance call centre experience claims clerical support, office related or customer service experience, or an equivalent combination of education and experience preferred.
Bilingual in English and French is an asset.
Enrollment in C.I.P program is an asset.
Strong ability to maintain composure and flexibility while displaying passion, integrity, commitment, and drive to deliver a positive, differentiated service that improves our customers’ lives.
Excellent communication skills with the ability to actively listen, empathize, build trust, establish rapport, and effectively de-escalate customer issues.
Self-starter with the ability and drive to continuously learn new skills and flexibly adapt to new information and technology platforms.
Strong multitasking skills including the ability to apply typing skills and system navigation to proactively address customers’ needs and concerns.
Ability to work well in a structured work setting and adhere to a daily schedule including commitment to excellent attendance with proven reliability.
This role requires regular in-office attendance, with employees expected to work from our Oakville office three days per week.

Salary range: $49,300 - $82,100

Postuler dès maintenant

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call line emplois - mississauga, on

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AZ Owner Operator from St. Catharines, ON to Arlington, TX

Insurance Advisor - Sales

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : call line (mississauga, on)

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