20 meilleures offres (incident manager, montréal, qc) (à pourvoir)

SFT: Technical Support & IT Operations Manager (N2)
MSP OPERATIONAL CORP —Montréal, QC
- De 90 000 $ à 120 000 $ par an
- Temps plein
- Négociation
Postuler rapidement
Operations Management Specialist
Canadian National Railway —Montréal-Est, QC
- Sur appel
- Informatique
- Ingénierie
- Baccalauréat
IT Help Desk Support - Bilingual
YM inc —Mont-royal, QC
- Temps plein
- Bilingue
- Anglais
- Windows
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Technical Support Specialist II
Stella-Jones Inc. —Montréal, QC
- Temps plein
- Bilingue
- Informatique
- Microsoft Outlook
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
ITSM Incident Manager
Atlantis IT group —Montréal, QC
- Contrat
- Esprit d'analyse
- Sens de l'organisation
- Compétences en communication
Postuler rapidement
il y a 13 jours
Spécialiste SOC / SOC Specialist (Incident Responder)
Genetec —Montréal, QC
- Temps plein
- Travail hybride
- Azure
- Esprit d'analyse
- Réseaux informatiques
- Bourses d'Études
Postuler rapidement
IT Service Desk Manager, Canada
Thales —Montréal, QC
- De 115 000 $ à 138 000 $ par an
- Temps plein
- Bilingue
- Informatique
- Microsoft Outlook
- Jours fériés payés
- Assurance Invalidité
Manager, Human Resources | Gestionnaire, Ressources humaines
NBCUniversal —Montréal, QC
- Heures supplémentaires
- Travail hybride
- Microsoft Powerpoint
- Bilingue
- Microsoft Excel
Spécialiste de distribution et support/ Delivery & Support Specialist- Plugins
Genetec —Montréal, QC
- Temps plein
- Travail hybride
- Bilingue
- Espagnol
- Informatique
- Bourses d'Études
Postuler rapidement
Gestionnaire adjoint immobilier/Assistant Property Manager
Morguard —Montréal, QC
- Service à la clientèle
- Microsoft Office
- Baccalauréat
Postuler rapidement
Technicien(ne) principal(e) - Service aux utilisateurs TI/STI
RTL —Longueuil, QC
- Du Lundi au Vendredi
- Azure
- SQL
- Baccalauréat
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Office Manager
Ray-Mont Logistics —Montréal, QC
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Programme d'Aide aux Employés
Postuler rapidement
Manager Threat Hunter (Bilingual FR/EN)
Pwc Canada —Montréal, QC
- De 112 400 $ à 162 400 $ par an
- Temps plein
- Bilingue
- Anglais
- Linux
Spécialiste RH - Immigration et conformité / Immigration & Compliance
Genetec —Montréal, QC
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Baccalauréat
- Bourses d'Études
Postuler rapidement
Delivery Manager
Croesus —Laval, QC
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Compétences en communication
- Régimes de participation aux bénéfices
Postuler rapidement
il y a 13 jours
Training Coordinator / Coordinateur de formation |YUL
Menzies Aviation (Canada) Ltd —Dorval, QC
- Heures supplémentaires
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Asset Manager
BNP Paribas —Montréal, QC
- Temps plein
- Travail hybride
- Microsoft Excel
- Informatique
- Anglais
Training Coordinator / Coordinateur de formation |YUL
Menzies Aviation —Dorval, QC
- Heures supplémentaires
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Information Security Compliance Analyst
Gowling WLG —Montréal, QC
- De 100 000 $ à 115 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Baccalauréat
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Spécialiste, risques & prévention/Insider Risk & Data Loss Prevention Specialist
Genetec —Montréal, QC
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Compétences en communication
- Bourses d'Études
Postuler rapidement
il y a 8 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : incident manager (montréal, qc)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Découvrir les offres d'emploi dans d'autres lieux

incident manager jobs near montréal, qc

Asset Manager (Montréal, QC) : offres d'emploi

Information Security Analyst (Montréal, QC) : offres d'emploi

Assistant Spécialiste (Montréal, QC) : offres d'emploi

Incident Manager (Montréal, QC) : offres d'emploi

Office Manager (Montréal, QC) : offres d'emploi

Asset Manager (Windsor, ON) : offres d'emploi

Customer Success Manager (Vancouver, BC) : offres d'emploi

Operations Manager (Calgary, AB) : offres d'emploi

Property Manager (Surrey, BC) : offres d'emploi

Asset Manager (Vancouver, BC) : offres d'emploi

Spa Manager (Ontario) : offres d'emploi

Asset Manager (Regina, SK) : offres d'emploi

Asset Manager (Ville De Québec, QC) : offres d'emploi

Operations Associate (Markham, ON) : offres d'emploi

Sales Associate (Winnipeg, MB) : offres d'emploi

Airport Operations (Toronto Pearson International Airport, ON) : offres d'emploi

Operations Coordinator (Brampton, ON) : offres d'emploi

Operations Associate (Vancouver, BC) : offres d'emploi

Operations Associate (Ajax, ON) : offres d'emploi

Operations Associate (Coquitlam, BC) : offres d'emploi

SFT: Technical Support & IT Operations Manager (N2)

MSP OPERATIONAL CORP
Montréal, QC

Postuler rapidement

Détails du poste

Permanent | Temps plein
De 90 000 $ à 120 000 $ par an

Profil recherché

Microsoft Windows Server
Administration de système
Gestion des incidents
DHCP
Réponse aux incidents
Support informatique
DNS
VMware
Active Directory
Négociation
VPN

Description complète du poste

Advance your IT career. We are recruiting on behalf of our client for a Technical Support & IT Operations Manager (L2).

Location: Montreal, Quebec
Work Model: Hybrid
Full-time permanent position

At MSP Corp, we don’t just build our own teams — we help our clients build theirs. As a national leader in managed IT services, we partner with exceptional companies to find the right talent to power their growth. We are currently supporting one of our clients in the search for a Technical Support & IT Operations Manager (N2).

About the role

We are currently seeking a Technical Support & IT Operations Manager (N2) to join our team. This is a highly autonomous, senior-level role responsible for end-to-end technical operations, infrastructure stability, vendor coordination, and operational ownership. This position combines advanced hands-on technical support with operational oversight, vendor management, and client/partner coordination. There is no internal L1 support layer the successful candidate will fully own the technical environment from incident resolution to vendor escalation and service continuity.

As a Technical L2 Hands-On Manager, you will act as the primary technical owner for all operational and infrastructure-related matters. You will independently manage technical incidents, maintain infrastructure stability, coordinate with external vendors and partners, and ensure high-quality service delivery across the environment.

This role is ideal for a highly accountable technical professional who is equally comfortable troubleshooting complex systems, managing escalations, coordinating third-party providers, and driving operational improvements.

Key Responsibilities

Act as the primary escalation point for all technical issues
Independently troubleshoot and resolve infrastructure and support incidents
Own the complete ticket lifecycle from intake to resolution
Manage and coordinate critical production incidents and outages
Ensure timely communication and resolution of operational issues
Microsoft 365 / Entra ID
Windows Server / Active Directory environments
Networking infrastructure (DNS, DHCP, VPN, firewalls)
Virtualization platforms (VMware / Hyper-V)
Backup and disaster recovery systems
Perform system maintenance, troubleshooting, and optimization
Ensure uptime, performance, reliability, and security stability
Monitor systems proactively and identify operational risks
Manage relationships with IT vendors, service providers, and external partners
Coordinate and escalate vendor-related incidents and service interruptions
Track SLA performance and ensure vendor accountability
Negotiate support timelines and drive issue resolution
Act as the primary technical liaison between operations and third-party providers
Prioritize and manage all incoming technical workload independently
Ensure consistent service delivery without internal support tiers
Handle after-hours support or critical incident response when required
Maintain operational continuity across infrastructure and support environments
Improve operational workflows, documentation, and technical procedures
Identify recurring issues and implement permanent corrective actions
Contribute to automation and operational efficiency improvements
Standardize troubleshooting and escalation processes

Required Skills & Experience

5–10+ years of experience in IT support, systems administration, or MSP environments
Strong hands-on technical expertise with:
- Microsoft 365 / Entra ID
- Active Directory
- Windows Server environments
- Networking and firewall technologies
- Virtualization platforms (VMware / Hyper-V)
Proven ability to operate independently without tiered support structures
Experience managing vendors and external IT partners
Strong troubleshooting, prioritization, and incident management skills
Excellent communication, coordination, negotiation, and escalation management abilities
Fully autonomous technical operator
Comfortable owning both technical operations and external relationships
Strong accountability mindset with end-to-end ownership mentality
Able to manage competing priorities in high-pressure environments
Practical, decisive, and solution-oriented
Strong operational and client-facing professionalism

Ready to make a difference? Join us and shape the future. Apply today!

Postuler rapidement

Affinez votre recherche

incident manager emplois - montréal, qc

SFT: Technical Support & IT Operations Manager (N2)

Operations Management Specialist

IT Help Desk Support - Bilingual

Technical Support Specialist II

ITSM Incident Manager

Spécialiste SOC / SOC Specialist (Incident Responder)

IT Service Desk Manager, Canada

Manager, Human Resources | Gestionnaire, Ressources humaines

Spécialiste de distribution et support/ Delivery & Support Specialist- Plugins

Gestionnaire adjoint immobilier/Assistant Property Manager

Technicien(ne) principal(e) - Service aux utilisateurs TI/STI

Office Manager

Manager Threat Hunter (Bilingual FR/EN)

Spécialiste RH - Immigration et conformité / Immigration & Compliance

Delivery Manager

Training Coordinator / Coordinateur de formation |YUL

IT Asset Manager

Training Coordinator / Coordinateur de formation |YUL

Information Security Compliance Analyst

Spécialiste, risques & prévention/Insider Risk & Data Loss Prevention Specialist

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : incident manager (montréal, qc)

Related Searches

Découvrir les offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact