Full Job Description
Central Plains Cannabis is a Cannabis Retail Operator in Newcastle, ON.
We are looking for a customer service-oriented and driven candidate to join one of our retail stores. The ideal candidate will strive to make great product recommendations and provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role.
We are looking for motivated individuals who love to meet new people, cultivate relationships and are excited to learn more about this up and coming industry.
Must be available during the week for covering shifts and unexpected absences
Must be available for evening shifts between 1:30pm to 10:30pm
Key Accountabilities:
- Welcome and assist all customers that visit the store
- Respond to customer inquiries with comprehensive product knowledge and accuracy
- Ensure a high level of customer interaction, suggestive selling and enthusiasm
- Work in partnership with Management and sales team to maximize store sales
- Professionally and courteously handle customer feedback, complaints or concerns
- Maintain a high level of product knowledge
- Process purchase payments – cash, credit/debit card
- Receive and process inventory
- Perform opening and closing procedures and complete daily reports
- Adhere to all safety and security protocols
- Ensure store is clean and tidy and merchandise is well-displayed and stocked
Experience and Qualifications:
- Minimum one year of experience in Retail
- Cannabis, Liquor, Hospitality and/or Healthcare experience is preferred.
- Experience in Health and Safety, Education and facilitating training would be considered a strong asset
- Post-Secondary education
- Cannsell Certification
- Must pass a Criminal Record Check
- Must pass a Comprehensive Background Check
- Working knowledge of regulations as it pertains to the selling of Cannabis in Ontario
- Strong interpersonal, communication, organization and execution skills.
- Ability to use POS system and its inventory management functions
- Ability to maintain composure under pressure
- Working knowledge of recreational and/or medical cannabis an asset
- Must be available to work flexible hours including evenings and weekends.
The selected applicant will be required to successfully complete background and reference checks. We appreciate the interest of all candidates however only those selected for an interview will be contacted.
Central Plains Cannabis values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
At Central Plains Cannabis, we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Job Types: Part-time, Permanent (weekends)
Hours: 16 weekly
Pay: $17.60-$19.00 per hour
Application question(s):
- Are you available on weekdays/evenings/weekends from 2:00pm-10:00pm?
Experience:
- Customer service: 1 year (required)
Work Location: In person
