20 meilleures offres (operations coordinator, north saanich, bc) (à pourvoir)

Service Operations Coordinator
Confidential —Langford, BC
- À partir de 25 $ de l’heure
- Temps plein
- Service à la clientèle
- Microsoft Office
- Expérience administrative
- Assurance Invalidité
- Assurance Dentaire
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il y a 11 jours
Operations Coordinator (Logistics Support, Local Yard and Trucking experience) Mandarin speaking
Precise Pipe —Colombie-Britannique
- De 70 000 $ à 78 000 $ par an
- Temps plein
- Finance
- QuickBooks
- En présentiel
- Congés payés
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Operation Coordinator with UI/UX background
Precise Pipe —Colombie-Britannique
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Anglais
- Gestion de projet
- En présentiel
- Congés payés
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il y a 10 jours
Customer Experience & Sales Coordinator
Level Ground Coffee Roasters —Central Saanich, BC
- De 43 000 $ à 48 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
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Lane Closure Technician (LCT)
The Universal Group —Duncan, BC
- De 25 $ à 30 $ de l’heure
- Fins de semaine au besoin
- Assurance Dentaire
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il y a 14 jours
Lane Closure Technician (LCT)
The Universal Group —Victoria, BC
- De 25 $ à 30 $ de l’heure
- Fins de semaine au besoin
- Assurance Dentaire
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Administrative & Operations Coordinator
West Coast Marine Diesel —Sidney, BC
- De 23 $ à 27 $ de l’heure
- Temps plein
- Anglais
- Comptabilité
- Compétences en communication
- Assurance Dentaire
- Assurance Vision
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Outreach and Operations Coordinator
Sidney Museum —Sidney, BC
- De 47 840 $ à 54 080 $ par an
- Temps plein
- Parler en public
- Microsoft Office
- Maîtrise
- Assurance Dentaire
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il y a 4 jours
Manager, Planning and Scheduling
Redlen Technologies Inc. —Saanichton, BC
- De 95 000 $ à 125 000 $ par an
- Temps plein
- Microsoft Excel
- Ingénierie
- Systèmes PGI
- Assurance Dentaire
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Senior Production Planner and Scheduler
Redlen Technologies Inc. —Saanichton, BC
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Microsoft Excel
- Ingénierie
- Systèmes PGI
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- Congés payés
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Project Coordinator (Vancouver Island, Duncan Office)fice)
Norland Limited —Duncan, BC
- De 65 000 $ à 70 000 $ par an
- Temps plein
- AutoCAD
- Ingénierie
- Microsoft Office
- Assurance Dentaire
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Estimator (Vancouver Island, Duncan Office)
Norland Limited —Duncan, BC
- De 100 000 $ à 135 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Congés payés
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Director of Care
Optima Living —Duncan, BC
- De 93 000 $ à 115 000 $ par an
- Fins de semaine au besoin
- Certification RCR
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Health & Safety Coordinator (Vancouver Island, Duncan Office)
Norland Limited —Duncan, BC
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- Assurance Dentaire
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Automotive Parts Coordinator
Distinctive Autoworks —Victoria, BC
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- Microsoft Outlook
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Casual Corporate Administrative Assistant
Cowichan Valley Regional District —Duncan, BC
- De 33,46 $ à 35,50 $ de l’heure
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- Expérience administrative
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Welding Shop Coordinator
DSS Welding & Fabricating Ltd. —Duncan, BC
- De 25 $ à 32 $ de l’heure
- Temps plein
- Microsoft Excel
- Service à la clientèle
- Réception
- Assurance Invalidité
- Assurance Dentaire
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il y a 10 jours
Welding Shop Coordinator
DSS WELDING & FABRICATING —Duncan, BC
- De 25 $ à 30 $ de l’heure
- Temps plein
- Microsoft Excel
- Service à la clientèle
- Réception
- Assurance Dentaire
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il y a 10 jours
Health & Safety Coordinator (Vancouver Island, Victoria)
Norland Limited —Victoria, BC
- De 75 000 $ à 94 400 $ par an
- Temps plein
- Construction et rénovation
- Assurance Dentaire
- Congés payés
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Indigenous Benefit Navigator
British Columbia Aboriginal Network on Disability Society (BCANDS) —Victoria, BC
- 26 $ de l’heure
- Temporaire
- Bilingue
- Microsoft Excel
- Anglais
- Assurance Invalidité
- Assurance Dentaire
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Service Operations Coordinator

Confidential
Langford, BC

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Détails du poste

Permanent | Temps plein
À partir de 25 $ de l’heure
Il y a 11 jours

Profil recherché

Service à la clientèle
Microsoft Office
Expérience administrative
QuickBooks
Saisie de données
Sens de l'organisation
Réception
Soutien à la clientèle
Secrétariat
Correction d'épreuves
Étiquette au téléphone
Compétences en communication
Gestion du temps

Description complète du poste

About Western Canada Fire Protection

Western Canada Fire Protection is a well-established fire protection company proudly serving Southern Vancouver Island for over 40 years. We are committed to providing reliable, high-quality life safety services to our clients and supporting our team with professionalism, accountability, and care.

As we continue to grow and improve our systems, we are looking for a strong Service Operations Coordinator to become a key part of our office and service team.

About the Role

The Service Operations Coordinator is the operational hub between our customers, service technicians, office team, and management.

This role is responsible for supporting customer service, front counter sales, service communications, technician report processing, job tracking, and invoice preparation. The right person will be organized, detail-oriented, calm under pressure, and committed to helping work move efficiently from the first customer request through to completion and invoicing.

This is an important role for someone who enjoys solving problems, creating order, supporting a busy team, and delivering an excellent customer experience.

Key ResponsibilitiesCustomer Service and Front Counter

Greet and assist walk-in customers in a friendly and professional manner.
Support customers with fire extinguisher inspections, retagging, sales, and service questions.
Collect customer information and prepare repair or service tags as required.
Coordinate customer pick-ups and completed orders.
Process customer payments in person or over the phone.
Create sales orders, invoices, and new customer accounts as needed.
Provide a positive, helpful customer experience that reflects our local, family-business reputation.

Communications and Service Coordination

Answer incoming phone calls and respond to general customer inquiries.
Monitor service email inquiries and forward information to the appropriate team members.
Collect accurate details from customers regarding service requests, project needs, and follow-up items.
Update customer and service information in company systems.
Coordinate with management regarding customer concerns, complaints, or urgent issues.

Technician and Service Team Support

Support technicians with customer information, site details, keys, documentation, and service history as needed.
Maintain key sign-in and sign-out records.
Track service jobs through the workflow from scheduled to report received, review, invoicing, and completion.
Follow up with technicians regarding missing reports, incomplete information, unrecorded parts, or additional details required.
Notify the Service Coordinator or Service Manager when jobs require rebooking or further follow-up.

Report Processing and Invoice Preparation

Receive technician reports, notes, and photos.
Review reports for completeness, professionalism, grammar, formatting, and client readiness.
Prepare customer-facing inspection reports.
Extract billing information from technician reports.
Organize deficiency information for quoting.
Prepare invoices for review and make updates as needed after review.
Ensure no completed job is missed in the invoicing process.

General Office Support

Maintain a clean, organized, and professional front office area.
Assist with basic data entry and administrative support.
Receive front office deliveries and notify the appropriate team member.
Support process improvements and help identify ways to make the office and service workflow more efficient.
Assist with other operational priorities as required.

Skills and Qualifications

The successful candidate will have:

Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Strong written communication, proofreading, and grammar skills.
Confidence working with phones, email, spreadsheets, and business software.
Ability to manage multiple priorities in a busy environment.
A calm, professional, and solutions-focused approach.
A willingness to learn new systems and improve processes.
Experience in service coordination, office administration, customer service, trades, construction, or fire protection is an asset.
Experience with QuickBooks, D-Tools, Uptick, or similar systems is an asset but not required.
Ability to lift equipment and up to 40lbs

The Right Fit

We are looking for someone who naturally creates order from complexity.

The ideal person is proactive, reliable, professional, and enjoys helping both customers and team members succeed. They take pride in accurate information, clear communication, and moving work forward.

This is not just an administrative role. It is a key coordination role that helps ensure our customers are well served, our technicians are supported, and our service work is properly completed, documented, and invoiced.

Why Join WCFP

Western Canada Fire Protection is a long-standing local company with a strong reputation and a committed team. We are in a period of growth, modernization, and improvement, and this role will be an important part of helping us build stronger systems for the future.

We value:

Integrity
Accountability
Teamwork
Customer service
Continuous improvement
Professionalism

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance

How to Apply

If you are organized, service-minded, and looking for a role where you can make a meaningful impact, we would love to hear from you.

Please submit your resume and cover letter through Indeed or email [email protected].

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

Dental care
Employee assistance program
Life insurance
Paid time off

Ability to commute/relocate:

Langford, BC: reliably commute or plan to relocate before starting work (required)

Experience:

Administrative: 2 years (preferred)
Invoicing: 1 year (preferred)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : operations coordinator (north saanich, bc)

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