The Opportunity:
We are seeking a creative and detail-oriented eLearning Specialist to design and develop engaging, high-impact digital learning experiences. This role is ideal for someone who excels at translating complex technical concepts into clear, learner-friendly content and is passionate about creating scalable training solutions in a fast-paced tech environment.
You will partner closely with cross-functional teams—including Product, Customer Success, Product Implementation, and Subject Matter Experts—to build learning experiences that support product adoption, user onboarding, and ongoing enablement.
Key Responsibilities:
Instructional Design & Content Development
- Design and develop engaging eLearning experiences using adult learning principles and instructional design methodologies (i.e., ADDIE, SAM)
- Create detailed storyboards, scripts, and learning objectives aligned to business goals
- Build interactive courses using course authoring tools
- Design assessments, knowledge checks, and scenario-based learning activities to reinforce learning
- Assist with instructional documentation
Content Translation & SME Collaboration
- Partner with Subject Matter Experts (SMEs) to gather and structure technical content
- Translate complex product features, workflows, and concepts into clear, effective learning materials
- Lead content review cycles and incorporate stakeholder feedback
Product & Customer Education
- Develop training content (eLearning and documentation) to support software product adoption, onboarding, and feature releases
- Create role-based learning paths and scalable learning programs for end users or customers
- Align training materials with product updates and evolving business needs
Learning Experience & Engagement
- Apply user experience (UX) and visual design principles to enhance learner engagement
- Incorporate multimedia elements such as video, audio, and interactive simulations
- Ensure all learning content meets accessibility standards (i.e., WCAG) and quality benchmarks
Continuous Improvement
- Evaluate the effectiveness of learning solutions through feedback and performance data
- Update and maintain course content to ensure accuracy and relevance
- Conduct periodic content audits and recommend enhancements
Minimum Qualifications:
- 2–5+ years of experience in instructional design, eLearning development, instructional documentation and/or a related field
- Experience with learning management systems and e-learning platforms.
- Proven experience developing eLearning using course authoring tools.
- Strong understanding of adult learning principles and instructional design methodologies
- Excellent writing, editing, and communication skills
- Ability to translate complex technical information into clear, engaging content
- Strong attention to detail and ability to manage multiple projects
- Self-starter with ability to navigate ambiguity
Nice to Have:
- Experience in a SaaS or technology environment
- Experience with multimedia tools (i.e., Techsmith Camtasia and Audiate, IORAD, Adobe Creative Suite)
- Experience working in LMS platforms and content publishing
What Success Looks Like:
- Learners are engaged, confident, and able to apply what they’ve learned
- Training content is clear, scalable, and aligned with product and business goals
- Learning solutions effectively support onboarding, adoption, and ongoing enablement
- Content is continuously improved based on feedback and performance insights
Location:
This position will be hybrid with 3 days/week in our Oakville, ON office. (Tuesday, Wednesday & Thursday)
Compensation Range: $66,000 - $82,500
We believe in openness, so we publish our range from the start. Where an offer land depends on your background, strengths, and how you’ll contribute to the work ahead.
This is a new role. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.
AI Mindset at Euna Solutions
We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment—not replace—their expertise.
If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you’ll thrive here.
What It's Like to Work at Euna Solutions
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.
Here are some of the perks that Euna employees enjoy:
Competitive wages
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.
What’s better than a long weekend? An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.
Community Engagement Committee
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.
Flexible work day
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.
Benefits
Ask us for a copy of our health and dental benefits!
Culture committee
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.
About Euna Solutions
Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit
www.eunasolutions.com.
Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Page: https://www.linkedin.com/company/eunasolutions/
We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.
For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.
