2 meilleures offres (plastic surgeon, oakville, on) (à pourvoir)

Sales Concierge
GraceMed —Oakville, ON
- De 50 000 $ à 100 000 $ par an
- Logiciels de GRC/CRM
- Vente
- Sens de l'organisation
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Registered Nurse
True Plastic Surgery —Mississauga, ON
- De 40 $ à 45 $ de l’heure
- Temps plein
- Certification RCR
- Soins Immédiats en Réanimation
- Expérience administrative
- Assurance Dentaire
- Congés payés
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il y a 13 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : plastic surgeon (oakville, on)

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Sales Concierge

GraceMed -
Oakville, ON

Postuler rapidement

Détails du poste

De 50 000 $ à 100 000 $ par an

Profil recherché

Logiciels de GRC/CRM
Vente
Sens de l'organisation
Compétences en communication

Description complète du poste

Unleash Your Brilliance: Join GraceMed as a Sales Concierge

Salary: $50,000 ($100,000+ with commissions and bonus structure)

GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, hormonal health and medical-grade skincare in multiple locations. Our purpose is to help a growing number of patients realize their true self, whether through cosmetic surgery and dermatology. We are a caring organization with world-class medical professionals, that incorporates state-of-the-art technology with industry-leading procedures to provide best-in-class care for clients.

As the Patient Care Sales Concierge, you will serve as the vital connection between prospective patients and our world-class plastic surgery, hormonal health and medspa services. You will combine consultative sales expertise with exceptional patient care, ensuring our surgeons maintain full schedules with qualified, motivated patients while delivering an outstanding first impression of our practice.

Annual base salary commensurate with experience, paid bi-weekly. Provides stable income while you build your book of business.

Lead Management & Conversion

Respond to all incoming inquiries within 15 minutes during business hours via phone, email, text, and web chat
Qualify leads through discovery conversations to understand patient goals, budget, timeline, and readiness
Nurture prospects through personalized follow-up sequences until they book or disqualify
Maintain a robust pipeline and track all interactions in our CRM system
Re-engage dormant leads through strategic outreach campaigns

Consultation Coordination

Schedule qualified consultations that align with provider specialties and patient needs
Prepare patients for consultations by setting expectations, gathering medical history, and providing pre-appointment materials
Screen for contraindications, unrealistic expectations, or misalignment with practice values
Confirm appointments 48 hours and 24 hours in advance to minimize no-shows
Coordinate virtual and in-person consultation logistics

Medspa Scheduling

Promote medspa services as standalone treatments or complementary to surgical procedures
Maintain optimal appointment density for injectable specialists, aestheticians, and other providers
Upsell appropriate medspa services to surgical consultation patients

Relationship Building

Create a warm, trustworthy experience that reflects our commitment to patient care
Educate prospective patients about procedures, recovery, and investment
Address concerns and objections with empathy and expertise
Build long-term relationships that generate referrals and repeat business

Performance Tracking

Meet or exceed monthly targets for consultations booked, show rate, and conversion quality
Maintain detailed notes on all patient interactions
Participate in weekly pipeline reviews and strategy sessions
Provide feedback on lead sources, marketing effectiveness, and patient trends

What you will bring:

Required

2+ years of experience in sales, customer success, or patient coordination (healthcare/aesthetics preferred)
Proven track record of meeting or exceeding sales targets
Exceptional communication skills with ability to build rapport quickly
Strong organizational skills and attention to detail
Comfortable with technology and CRM systems
Ability to handle sensitive conversations with discretion and professionalism

Preferred

Experience in aesthetic medicine, plastic surgery, or medical spa environment preferred
Knowledge of cosmetic procedures and aesthetic treatments
Background in consultative or relationship-based sales

This role is posted for a current vacancy at GraceMed.

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Sales Concierge

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : plastic surgeon (oakville, on)

Consultation Coordination

Medspa Scheduling

Relationship Building

Performance Tracking

Preferred

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