Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary:
As a Restaurant Supervisor, you are responsible for providing leadership, management, and oversight to all aspects of the restaurant and catering operations for the Tribute Communities Centre while working alongside the Restaurant and Catering Manager. While working in this fast-paced environment, this position will ensure that a high standard of products and services is provided to restaurant and catering guests. As a Restaurant and Catering Supervisor, you are expected to use effective leadership and communication skills while working in a fast-paced environment.
This role pays an hourly rate of $20.00-$22.00 CAD.
This is a seasonal role from August 1, 2026, and will end on March 31, 2027
This position will remain open until October 9, 2026
About the Venue:
The Tribute Communities Centre is Durham Region’s premier sports and live entertainment facility and is managed by Oak View Group. The Tribute Communities Centre is home to the Oshawa Generals of the Ontario Hockey League and the Oshawa FireWolves of the National Lacrosse League and hosts a myriad of events, including concerts, circuses, ice skating, and family shows.
Responsibilities:
- Responsible for the event day operational efficiency of the Restaurant and Catering areas
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Leads by example and demonstrates passion for guest experience by supporting floor operations
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Develops, fosters and leads positive relationships with customers, partners, stakeholders and employees
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Oversees and ensures guest satisfaction and operational excellence, handling concerns promptly
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Coach and motivate staff during games and events, training and development of staff
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Work quickly and independently to resolve operational issues when necessary, ensuring proper follow-up with Managers and Director.
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Control inventory within the assigned area to ensure the smooth operation of the unit
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Participate in all fields of administrative work, including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, performance reviews, and maintenance logs
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Monitor and manage product quality, work with the Culinary team to ensure product consistency
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Adhere to all OVG service standards and policies, including Health & Safety
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Work in compliance with the provisions of the Occupational Health & Safety Act
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Perform related duties and special projects as assigned by the manager
Qualifications:
- 2-3 years’ experience as a restaurant supervisor
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Solid understanding and practical knowledge of hospitality business principles and service etiquette
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Effective team management experience
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Must have a proactive approach towards event-day activities and shifting demands
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Comprehensive knowledge of food and wine, and competent with POS systems
- An aptitude for identifying and assessing details, performing well under pressure, and managing multiple priorities simultaneously.
- Exceptional interpersonal and communication skills
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Familiar with the provisions of the Occupational Health & Safety Act, Food Safety and AGCO
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Displays an ongoing awareness and responsiveness to client satisfaction
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Available to work evenings, weekends and holidays as required
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
