1 meilleure offre (housekeeper cleaner, osoyoos, bc) (à pourvoir)

Assistant Housekeeping Manager
Spirit Ridge —Osoyoos, BC
- À partir de 23 $ de l’heure
- Fins de semaine au besoin
- Microsoft Office
- Hôtel
- Nettoyage
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il y a 4 jours

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Assistant Housekeeping Manager

Spirit Ridge -
Osoyoos, BC

Postuler rapidement

Détails du poste

Temps plein
À partir de 23 $ de l’heure
Il y a 4 jours

Profil recherché

Français
Gestion de l'entretien ménager hôtelier
Expérience en hôtellerie et hébergement
Expérience en entretien ménager d'hôtels et de centres de villégiature
Coaching
Traitement des plaintes
Microsoft Office
Orientation axée sur le service à la clientèle
Nettoyage et enlèvement des débris
Nettoyage
Formation et développement
Service aux visiteurs
Coaching en milieu de travail
Leadership
Résolution des problèmes de la clientèle
Motivation d'équipe
Interaction avec les clients
Coordination d'équipe
Évaluation du rendement

Description complète du poste

Join our team as our Assistant Housekeeping Manager.

About Us

We are situated on the traditional lands of the Osoyoos Indian Band in Osoyoos, BC which is the heart of wine, fruit and breweries country. The resort is unique in many ways including being in the warmest place in Canada.

What You Will Do

Reporting to our Executive Housekeeper & Housekeeping Manager, the duties are as follows:

Assists Executive Housekeeper in directing the activities of the housekeeping department and furnishing exemplary daily cleaning service to guest rooms and all other areas of the hotel.
Manage and coordinate a team of room attendants, supervisors, house person's, public spaces attendants, pool attendants, laundry attendants and night cleaners.
Be a hands on/visible leader to support laundry & housekeeping staff in their duties to ensure all common areas and rooms meet our resort guest standards.
Conduct regular inspections of guest rooms and public spaces ensuring cleanliness standards as well as safety guidelines are met.
Act as a resource for all team members in the hotel when addressing any housekeeping cleanliness issues in the hotel.
Assist in resolving guest complaints and ensuring the guests’ needs are exceeded.
Assist Front Office to oversee any emergency situations that may take place during the shift.
Assist in training, onboarding, performance reviews, scheduling, and labour management and maintaining supply inventory at the direction of the Executive Housekeeper.
Maintain a high level of professionalism, providing exceptional guest service.
Display a positive attitude, maintain enthusiasm, and celebrate success within a lively department environment.
Trains, supervises, motivates and coaches supervisors and attendants, in addition to maintaining daily operations manual and expectations with consistency and fairness
Audit the work of housekeeping staff and provide regular feedback and coaching in performance.
Liaise with maintenance team members on a regular basis to ensure upkeep of the property is maintained as well as housekeeping and laundry equipment.
From time to time, some cleaning of rooms may be required.

Qualifications:

Minimum of 2 year progressive experience in a hotel housekeeping department required.
Post secondary schooling in Hospitality is a definite asset
Proficiency in Microsoft Office programs, as well as Internet systems
Previous experience training new colleagues in a housekeeping department.
Must be a self-starter with demonstrated leadership ability fostering a positive team environment
Professional, well organized, with excellent attention to detail.
Strong Interpersonal skills required.
A polished approach to guest service and colleague interactions
Must be flexible to work as business levels dictate, including evenings and weekends.
Advanced French speaking/communicating an advantage

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housekeeper cleaner emplois - osoyoos, bc

Assistant Housekeeping Manager

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Join our team as our Assistant Housekeeping Manager.

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