20 meilleures offres (school program staff, ottawa on) (à pourvoir)

Guest Services Agent - Fairfield by Marriott
Bona Hospitality —Ottawa, ON
- 22,87 $ de l’heure
- 8 Heures
- Hospitalité
- Service à la clientèle
- Anglais
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Driver
Canadian Blood Services —Ottawa, ON
- 28,42 $ de l’heure
- Temps partiel
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
- Programmes de Bien-être
il y a 3 jours
Casual Staff - Extended Day Program
Ottawa Catholic School Board —Ottawa, ON
- 20,18 $ de l’heure
- Certification RCR
- Expérience auprès des enfants
- Certificat de premiers soins de base
Intermittent Staff Member (Non-Certified Teacher & Student Support Worker)
Ottawa Catholic School Board —Ottawa, ON
- 25,03 $ de l’heure
- Soutien aux personnes handicapées
- Diplôme d'études secondaires
- Expérience auprès des enfants
il y a 13 jours
Program Assistant
Pinecrest Queensway Community Health Centre —Ottawa, ON
- 18,56 $ de l’heure
- Fins de semaine au besoin
- Certification RCR
- Anglais
- Diplôme d'études secondaires
Term EA Assignment 0.40 FTE (Tuesday & Thursday)
Ottawa Catholic School Board —Ottawa, ON
- De 26,24 $ à 32,41 $ de l’heure
- Contrat
- Certification RCR
- Analyse comportementale appliquée
- Soutien aux personnes handicapées
il y a 2 jours
Casual Evening and Weekend Client Service Coordinator
Bayshore HealthCare —Ottawa, ON
- De 42 300 $ à 52 900 $ par an
- Fins de semaine au besoin
- Anglais
- Windows
- Microsoft Office
- Assurance Dentaire
- Congés payés
Enseignant de maternelle temps plein 100% / Kindergarten Full-time 100%
Western Quebec School Board —Gatineau, QC
- De 54 119 $ à 105 432 $ par an
- Temps plein
- Éducation
- Sens de l'organisation
- Compétences en communication
il y a 2 jours
Adult English as a Second Language (ESL) Instructor - Permanent Assignment
Ottawa Catholic School Board —Ottawa, ON
- 43,22 $ de l’heure
- Temps partiel
- Jours fériés payés
il y a 3 jours
Host, Canada Science & Technology Museum (anticipatory staffing)
Ingenium —Ottawa, ON
- De 22,56 $ à 27,35 $ de l’heure
- Toutes les fins de semaine
- Certification RCR
- Diplôme d'études secondaires
- Caisse
Administrative Assistant - Health and Safety
Ottawa Catholic School Board —Ottawa, ON
- De 54 167 $ à 66 088 $ par an
- Temps plein
- Google Suite
- Expérience administrative
- Diplôme d'études secondaires
il y a 10 jours
Casual Early Childhood Assistant (ECA)
BrightPath Kids Canada —Ottawa, ON
- De 19 $ à 28 $ de l’heure
- Repos la fin de semaine
- Certification RCR
- Diplôme d'études secondaires
- Certificat de premiers soins de base
- Jours fériés payés
- Assurance Dentaire
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School Bus Driver West End Ottawa - SIGN ON BONUS
First Student —Ottawa, ON
- 23,34 $ de l’heure
- Temps partiel
- Service à la clientèle
- Pas d'expérience requise
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Seasonal DZ Driver
Superior Propane —Ottawa, ON
- De 23,60 $ à 29,45 $ de l’heure
- Heures supplémentaires
- Service à la clientèle
- Diplôme d'études secondaires
- Retour quotidien à domicile
- Programme d'Aide aux Employés
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School Bus Driver
First Student —Ottawa, ON
- 23,34 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Pas d'expérience requise
- Heures d'arrivée et de départ flexibles
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Manager
Milestones Bar and Grill —Ottawa, ON
- De 40 000 $ à 45 000 $ par an
- Temps plein
- Bilingue
- Contrôle de l'inventaire
- Gestion de restaurant
- Réductions Tarifaires
- Régimes de participation aux bénéfices
Postuler rapidement
AZ Truck Driver Trainer
Transport Training Centres of Canada —Ottawa, ON
- De 28 $ à 35 $ de l’heure
- Temps partiel
- Pas d'expérience requise
- Anglais
- Conduite de véhicule
- Assurance Invalidité
- Assurance Dentaire
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Parts Clerk
Tony Graham Toyota —Nepean, ON
- 18,60 $ de l’heure
- Temps plein
- Vente
- Gestion des stocks
- Anglais
- Réductions Tarifaires
- Programmes de Bien-être
Postuler rapidement
il y a 10 jours
AZ Truck Driver Trainer
Transport Training Centres of Canada —Stittsville, ON
- De 28 $ à 35 $ de l’heure
- Temps partiel
- Pas d'expérience requise
- Anglais
- Conduite de véhicule
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Automotive Service Advisor
Myers Kanata Nissan —Kanata, ON
- De 45 000 $ à 60 000 $ par an
- Temps plein
- En présentiel
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement

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Guest Services Agent - Fairfield by Marriott

Bona Hospitality -
Ottawa, ON

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Détails du poste

Temps plein
22,87 $ de l’heure
Il y a 3 jours

Profil recherché

Français
Hospitalité
Service à la clientèle
Relations de travail
Anglais
Traitement des plaintes
Diplôme d'études secondaires
Caisse
Service à la clientèle
Hôtellerie
Orientation axée sur le service à la clientèle
POS
Réception
Relations publiques
Service aux visiteurs
Étiquette au téléphone
Affaires
Procédures opératoires normalisées (PON)
Résolution des problèmes de la clientèle
Coordination d'équipe

Description complète du poste

JOB SUMMARY

To work with the Front Office Manager to achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures Manual and as defined by the Brand. To ensure adherence to all hotel policies, procedures, regulations and standards while striving towards total guest satisfaction. Ensure that front desk operations are working in a professional manner at all times. To assist the Front Office Manager & Supervisors in all areas to ensure a correct and smoothly operating department.

The Guest Service Agent is responsible for ensuring guest satisfaction through proper and effective interpersonal skills and the proper execution of Front desk operations in the PMS system. Achieve goals that support the overall company’s objectives while developing and building relationships. The Guest Service Agent is responsible for providing professional and friendly service for guests and ensuring that all front-line operations run smoothly.

JOB RESPONSIBILITIES

This position is responsible for the following tasks:

· Personally demonstrating a commitment to guest service in responding promptly to guests’ needs/complaints.

· Empowered to deliver exceptional guest service by responsive guest assistance in a professional manner.

· Maintaining Guest Service as the driving philosophy of the hotel.

· To work in an efficient manner to maximize productivity and guest care following procedures set down in the Standards and Procedure Manual.

· To bring urgent matters to the attention of the Front Office Manager, Supervisor, General Manager, Assistant General Manager.

· To maintain standards of punctuality.

· To attend meetings as requested and to recognize the importance of contributing new ideas and initiatives to the overall success of the operations.

· To maintain a professional and effective working relationship with all departments to ensure that all departments are informed of any potential problems or situations.

· To work and communicate in a professional and ethical manner with colleagues, assisting where necessary to achieve standards and in conjunction with company policies.

· To contribute to the overall security of the Hotel by recognizing and correcting potential security problems.

· Ability to operate the system manually.

· Attend staff meetings.

· Responsible for ensuring full compliance with protocols and procedures related to any front office operations and emergencies on an ongoing basis.

· Up to date on best guests and Marriott Reward members.

· Checks cleanliness of lobby and public areas and proper lighting.

· Check arrivals (daily and weekly) and prepare and check VIP arrivals following up with other departments as needed.

· Follow up with No-Shows.

· Co-ordinates and communicates with affected departments for out-of-order rooms, late check-outs, stay-overs, early arrivals, etc., in order to maintain Front Office functions properly and ensure guest satisfaction.

· Answer guest's inquiries, make reservations, process Market purchases, update folios, ensure proper postings and attend to the needs of the guests.

· Promotes and maintains good public relations.

· Motivates and maintains good staff relations.

· Adheres to hotel policies

· Follows up on credit check report.

· To bring forward any concerns to Supervisors, Front Office Manager, Assistant General Manager.

· Adheres to and ensures a neat appearance, as well as proper and appropriate attitude and behaviour.

· Monitors the current status of coupons, discounts, and other promotional programs.

· Remain up to date on all interfaced systems (EDC, phones, movies, key systems)

· Monitors the current status of coupons, discounts, and other promotional programs.

· Knows how to operate PMS, POS and other front-office equipment and interfaces.

· Ensure issued front desk floats are correct at all times

· Be aware of what is happening at the hotel and surrounding area for the week;

· Regularly review physical and reservation inventory;

· Ensure shift checklists are accurately completed

· Update and follow through with other departments concerning guest requests;

· Be aware of and maintain all Standard Operating Procedures of the Front Desk functions.

· Other tasks as required

Minimum Qualifications

· Bilingualism (French & English) preferred

· Must have a minimum of 6-12 months customer service experience

· Possess a strong commitment to delivering exceptional guest service

· Ability to respond professionally and empathically to guest concerns/complaints

· To respond promptly to guest needs & follow through effectively

· Cash handling experience

· Demonstrate professional telephone etiquette at all times

· Considerate of guest security

· Adhere to all Company, hotel & departmental policies & SOPs

· Team player/collaborator

· Ability to respond quickly in a dynamic & changing environment

· Must have the ability to communicate verbally & in writing in a professional manner to guests and staff

· Must have the ability to express themselves diplomatically with staff and guests

· Must be able to work and communicate in a professional and ethical manner with colleagues, assisting where necessary to achieve and maintain standards.

· Must demonstrate the ability to independently solve problems

· Must be able to work & concentrate in a high volume area

· Must be efficient, well-organized and able to handle multiple tasks

· Strong follow-through abilities

· Must have an energetic, positive approach and attitude to work

· Take initiative in all facets

· Hospitality driven

· Must be familiar with the surrounding area and events

· Have knowledge of hotel fire and safety procedures.

· Must be able to stand & walk for a minimum of 8hr time period

Education Requirements

· General Education Diploma (GED) or equivalent.

· Degree in hospitality management, business administration, or a related field is an asset.

Bona Hospitality is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

We encourage qualified individuals from all backgrounds to apply for available positions and join us in our pursuit of excellence.

We will accommodate the needs of applicants under the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and any other applicable legislation throughout all stages of the recruitment and selection process. If you require support/accommodation during the hiring process, please contact our Human Resources Department at [email protected].

#BonaHiring

Job Type: Full-time

Pay: $22.87 per hour

Benefits:

Dental care
Extended health care
On-site parking

Education:

Secondary School (preferred)

Experience:

Customer service: 2 years (preferred)
Hospitality: 2 years (preferred)

Work Location: In person

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Affinez votre recherche

school program staff emplois - ottawa on

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Host, Canada Science & Technology Museum (anticipatory staffing)

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School Bus Driver West End Ottawa - SIGN ON BONUS

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School Bus Driver

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Automotive Service Advisor

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : school program staff (ottawa on)

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