20 meilleures offres (branch leader, quebec city, qc) (à pourvoir)

Field Service Manager
Crown Lift Trucks ULC —Ville de Québec, QC
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Invalidité
- Assurance Dentaire
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Parts Coordinator
Crown Lift Trucks ULC —Ville de Québec, QC
- De 50 000 $ à 58 000 $ par an
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- Diplôme d'études secondaires
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- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
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TEN Canada (Transportation Equipment Network) —Ville de Québec, QC
- Temps plein
- Bilingue
- Anglais
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CA Financial Advisor
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Account Manager I, TD Equipment Finance, Quebec city
TD Bank —Ville de Québec, QC
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Mobile Mortgage Specialist
TD Bank —Charlesbourg, QC
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Customer Experience Associate
TD Bank —Val-belair, QC
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- Microsoft Word
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Personal Banking Associate Trainee (Full time)- St-Romuald, South Shore of Quebec city
TD Bank —Saint-Romuald, QC
- De 45 700 $ à 61 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Congés payés
Mise en marché et présentation visuelle - Temps plein
Aubainerie - Magasins —Lévis, QC
- Temps plein
- Vente au détail
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Conseiller(ère) à la vente et caissier(ère) (temps partiel)
Aubainerie - Magasins —Lévis, QC
- Temps partiel
- Service à la clientèle
- Vente au détail
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Branch Administrator
Clean Harbors —Ville de Québec, QC
- 26 $ de l’heure
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
il y a 9 jours
Senior Branch Manager
National Bank of Canada —Ville de Québec, QC
- Temps plein
- Esprit d'analyse
- Baccalauréat
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Partner Account Manager, Automation
Siemens —Ville de Québec, QC
- De 157 000 $ à 192 000 $ par an
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- Vente
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Team Leader, Business Banking - Bilingual
CIBC —Ville de Québec, QC
- Temps plein
- Bilingue
- Expérience en gestion
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Assistant Branch Manager
AIM Kenny U-Pull —Lévis, QC
- Temps plein
- Bilingue
- Expérience en gestion
- Service à la clientèle
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Territory Manager | Gestionnaire de Territoire
Fiserv —Ville de Québec, QC
- Temps plein
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- Vente
- Anglais
- Programmes de Bien-être
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Conseiller(ère) à la vente et caissier(ère) (temps plein)
Aubainerie - Magasins —Ville de Québec, QC
- Temps plein
- Service à la clientèle
- Vente au détail
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Wealth Associate
National Bank of Canada —Ville de Québec, QC
- Temps plein
- Travail hybride
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- Baccalauréat
- Programmes de Bien-être
- Programme d'Aide aux Employés
il y a 8 jours
Spécialiste DevOps
Levio —Ville de Québec, QC
- Temps plein
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- DevOps
- AWS
- Jours fériés payés
- Heures d'arrivée et de départ flexibles
Spécialiste DevOps
Soljit —Ville de Québec, QC
- Temps plein
- Informatique
- DevOps
- AWS
- Jours fériés payés
- Heures d'arrivée et de départ flexibles

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : branch leader (quebec city, qc)

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Field Service Manager

Crown Lift Trucks ULC -
Ville de Québec, QC

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Détails du poste

Temps plein

Profil recherché

Microsoft Powerpoint
Microsoft Word
Utilisation d'un ordinateur
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Diplôme d'études secondaires
Compétences en informatique
Leadership
Compétences en communication
Permis de conduire

Description complète du poste

We are currently hiring a Field Service Manager to join our growing team!

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

Perks and Benefits

Vehicle allowance
Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
Pension plan
Company provided cellphone
Opportunities for advancement and ongoing professional development
State-of-the-art training facilities

The Role

Reporting to the Branch Manager, this position is responsible for managing all service functions including maintaining customer relationships and new business opportunities within the filed. This position assists in skill development and improving overall contributions of our Technicians (mechanics) within the field. Field Service Managers are results-orientated self-starters and team players, with strong communication and customer service skills.

Actively pursue new business and following up on leads for new service business.
Prepare customer service repair quotes and obtain customer approval. Provide customers with maintenance cost reports as needed.
Handle customer and service complaints and issues related to service work. Maintain good customer relations.
Direct and manage technicians assigned to the field. Review technicians’ paperwork and timecards.
Train and oversee the Technicians in proper safety practices for servicing and operating equipment including a company vehicle. Oversee inspection, diagnosis, troubleshooting, and repair of lift trucks and other equipment.
Communicate with branch management and other branch personnel on field service work status.
Participate in recruiting and interviewing activities.
Perform employee performance reviews.
Work with people services department and management on disciplinary actions
Administer Crown’s goals and policies through regularly scheduled service/safety meetings.
Maintain paper flow, records, and reports as needed for efficient operation of the department. Coordinate and follow through on factory service requests, tests, and field modifications.
Assist accounts receivable staff with past due service accounts.
Oversee the maintenance of the service vehicles, tools, and equipment.
Complete all training as required.
Perform other duties as assigned.

Education and Qualifications

High school diploma.
Valid driver’s license.
Excellent leadership skills.
Great organizational, customer service, communication, and interpersonal skills.
Computer knowledge including MS Word, Excel, PowerPoint, and Outlook.
2-5 years of Material Handling industry experience preferred.
Technical background preferred.

At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review.

We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role.

This job posting is for an existing vacancy (not for a future candidate pool).

Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.

We are an equal opportunity employer. Crown Lift Trucks will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.

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