This is an interview position.
GENERAL SUMMARY
Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FDX facility. Supports the Safety Above All Culture. Responsible for ensuring safe and efficient package sortation through the management of Operations Supervisors overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College Degree or Equivalent
Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational leadership, project or team leader
If external, two (2) years required previous management experience, operational leadership, or project/team leader experience.
Ability to read, interpret and draw conclusions from numerical data and written information.
Demonstrated proficiency in standard level MS Office products (Outlook, Word, Excel)
Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.
Ability to inspire a shared vision and empower and motivate a team.
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Proven ability to apply sound business judgment to establish and accomplish goals.
Customer service skills necessary to effectively and professionally respond to requests and issues.
Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
In the province of Quebec, must be bilingual (French and English)
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College Degree or Equivalent
Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational leadership, project or team leader
If external, two (2) years required previous management experience, operational leadership, or project/team leader experience.
Ability to read, interpret and draw conclusions from numerical data and written information.
Demonstrated proficiency in standard level MS Office products (Outlook, Word, Excel)
Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.
Ability to inspire a shared vision and empower and motivate a team.
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Proven ability to apply sound business judgment to establish and accomplish goals.
Customer service skills necessary to effectively and professionally respond to requests and issues.
Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
In the province of Quebec, must be bilingual (French and English)
Qualifications Requises:
Transparence Salariale:
Salaire:
Détails Supplémentaires: Note: the posting closes on August 4, 2026. Shift to be determined based on operational need.
DÉNI DE RESPONSABILITÉ
Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.
Énoncé sur l’équité en emploi
FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.
