20 meilleures offres (merchandising associate, shediac nb) (à pourvoir)

Customer Care Agent
Grand & Toy —Moncton, NB
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Compétences en communication
- Assurance Dentaire
- Bourses d'Études
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Corporate Store Manager B - Store
Bulk Barn —Dieppe, NB
- De 58 000 $ à 60 000 $ par an
- Temps plein
- Expérience en gestion
- Vente
- Diplôme d'études secondaires
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Merchandising Associate (Part time) - Champlain
RW&CO —Dieppe, NB
- Temps partiel
- Télétravail
- Vente
- Service à la clientèle
- Systèmes PGI
- Congés payés
- Heures d'arrivée et de départ flexibles
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Retail Sales Associate
Spirit Halloween —Dieppe, NB
- 15,90 $ de l’heure
- Temporaire
- Vente
- Service à la clientèle
- Anglais
- Réductions Tarifaires
- Heures d'arrivée et de départ flexibles
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Department Manager
Kent Building Supplies —Shediac, NB
- Temps plein
- Vente
- Expérience en supervision
- Intelligence artificielle
Furniture sales
Maritime Furniture Clearance Center —Moncton, NB
- À partir de 17 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Compétences en informatique
- Réductions Tarifaires
- Heures d'arrivée et de départ flexibles
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il y a 5 jours
Territory Sales Representative - Moncton
Behr Paint Company —Moncton, NB
- De 25,25 $ à 39,82 $ de l’heure
- Fins de semaine au besoin
- Espagnol
- Marchandisage
- Anglais
- Assurance Dentaire
Sales Associate-Retail
Roots —Moncton, NB
- Temps partiel
- Capacités de présentation
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Roar Store Sales Associate
Moncton Wildcats —Moncton, NB
- Temps partiel
- Bilingue
- Anglais
3 h
Part-Time Assistant Manager - Level 2
BoxLunch & Hot Topic —Dieppe, NB
- Temps partiel
- Diplôme d'études secondaires
- Gestion du temps
Postuler rapidement
Wireless Sales Consultant
Staples —Moncton, NB
- De 16,50 $ à 17,95 $ de l’heure
- Temps partiel
- Vente
- Assurance Dentaire
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart / Pharmaprix —Shediac, NB
- De 16,15 $ à 18,00 $ de l’heure
- Temps partiel
- Gestion du temps
il y a 1 jour
Full-Time Assistant Manager
BoxLunch & Hot Topic —Dieppe, NB
- Temps plein
- Diplôme d'études secondaires
- Gestion du temps
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Sales Associate
BoxLunch & Hot Topic —Dieppe, NB
- Temps partiel
- Compétences en communication
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Seasonal Sales Associate
BoxLunch & Hot Topic —Dieppe, NB
- Saisonnier
- Compétences en communication
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AE - Stock Associate
American Eagle Outfitters —Dieppe, NB
- Temps partiel
Overnight Freight Associate - Part-Time (Moncton)
The Home Depot Canada —Moncton, NB
- De 18,20 $ à 19,95 $ de l’heure
- Temps partiel
- Diplôme d'études secondaires
- Sens de l'organisation
- Pas de déplacements
il y a 1 jour
Front Store Supervisor, Hourly Full Time Evening
Shoppers Drug Mart / Pharmaprix —Shediac, NB
- Temps plein
- Gestion du temps
il y a 1 jour
Front Store Supervisor, Hourly Full Time Day
Shoppers Drug Mart / Pharmaprix —Dieppe, NB
- De 16,15 $ à 18,00 $ de l’heure
- Temps plein
- Gestion du temps
Sales Associate - Spirit
Spirit Halloween —Dieppe, NB

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : merchandising associate (shediac nb)

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Customer Care Agent

Grand & Toy -
Moncton, NB

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Détails du poste

Temps plein
De 45 000 $ à 55 000 $ par an

Profil recherché

Bilingue
Français
Anglais
Compétences en communication

Description complète du poste

Who We Are

At Grand & Toy, we're more than just a supplier – we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

As a leader in the industry, we're committed to fostering strong relationships, reducing costs, and helping our clients build smarter workplaces. Internally, that means building strong, respectful relationships with our people and our partners, too.

About the Role

As a Customer Care Agent at Grand & Toy, you’ll be a key voice for our business customers across Canada, ensuring every interaction is professional, accurate, and easy.

You’ll work within a hybrid support model (Canadian‑based and offshore teams), handling a mix of order inquiries, returns, delivery issues, and product questions across phone, email, and chat.

Reporting to the Manager of Customer Care, you’ll play a critical role in delighting our customers, supporting account growth, and reinforcing our reputation for exceptional service, while helping us continuously elevate how we serve our customers.

Key Responsibilities

Support customers & resolve issues - Respond to customer inquiries across phone, email, and chat, providing accurate information and resolving issues while delivering a professional, positive experience.
Manage orders & transactions - Process orders, changes, returns, and related transactions with a high level of accuracy, proactively monitoring status and communicating updates as needed.
Be a trusted customer partner - Build strong relationships by offering timely, knowledgeable, and solution‑oriented support that drives customer satisfaction and loyalty.
Collaborate to get things done - Work closely with Sales, Supply Chain, Operations, Pricing, Merchandising, Inventory Management and offshore teams to resolve service issues and ensure a seamless customer experience.
Drive continuous improvement - Share customer feedback and recurring issues, and stay current on products, services, and systems to help improve our processes and overall customer experience.

Who You Are

Fully Bilingual – Able to provide excellent customer care fluently in both English and French
Customer‑First Mindset – You genuinely care about solving problems and creating a great experience for customers, even when situations are challenging or complex.
Strong Communicator – You’re clear, professional, and confident in your written and verbal communication, and comfortable supporting customers over phone, email, and chat.
Detail‑Oriented & Accurate – You work carefully within systems and processes, with a strong focus on accuracy when entering orders, processing returns, and documenting interactions.
Problem Solver – You use sound judgment to assess situations, ask good questions, and identify practical solutions that balance customer needs and business realities.
Collaborative Team Player – You build positive working relationships with teammates and cross‑functional partners, and you’re comfortable working in a hybrid onshore/offshore environment.
Adaptable & Curious – You’re comfortable working in a fast‑paced environment, learning new systems, and adapting as customer needs and priorities evolve.

What Grand & Toy Offers

At Grand & Toy, we're committed to helping you thrive, professionally, financially, and personally. As part of our team, you'll enjoy a rewarding career with strong support and meaningful opportunities to grow.

Here’s what Grand & Toy offers:

Competitive Compensation – With a hiring range btween $45,000 - $55,000 reflecting your skills and experience, with future growth potential.
Comprehensive Benefits Package – Health, dental, vision, and wellness programs to support you and your family.
Retirement Savings Support – Matching RRSP contributions through a flexible retirement savings plan.
Learning & Development – Access to tuition reimbursement, training, tools, and resources to help you build your skills and advance your career.
Career Advancement – Opportunities for growth and promotion within a proudly Canadian company.
Exclusive Perks – Associate and corporate discounts, plus rewards programs in eligible roles.

Ready to Apply?

Join Grand & Toy as a Customer Care Agent and help us deliver an exceptional experience to businesses across Canada, while building a career with a company that values your skills, supports your growth, and recognizes your impact.

We are committed to providing accommodations for persons with disabilities. If you require accommodation during the recruitment process or in the workplace, we will work with you to meet your needs.

Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.

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Affinez votre recherche

merchandising associate emplois - shediac nb

Customer Care Agent

Corporate Store Manager B - Store

Merchandising Associate (Part time) - Champlain

Retail Sales Associate

Department Manager

Furniture sales

Territory Sales Representative - Moncton

Sales Associate-Retail

Roar Store Sales Associate

Part-Time Assistant Manager - Level 2

Wireless Sales Consultant

Front Store Supervisor, Hourly Part Time Day

Full-Time Assistant Manager

Sales Associate

Seasonal Sales Associate

AE - Stock Associate

Overnight Freight Associate - Part-Time (Moncton)

Front Store Supervisor, Hourly Full Time Evening

Front Store Supervisor, Hourly Full Time Day

Sales Associate - Spirit

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : merchandising associate (shediac nb)

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