3 meilleures offres (appointment coordinator, stratford, pe) (à pourvoir)

Service Appointment Coordinator
Fair Isle Ford Lincoln —Charlottetown, PE
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il y a 2 jours
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Service Appointment Coordinator

Fair Isle Ford Lincoln
Charlottetown, PE

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Détails du poste

Temps plein
De 18 $ à 20 $ de l’heure
Il y a 2 jours

Profil recherché

Microsoft Word
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Microsoft Office
Expérience administrative
Compétences en informatique
Compétences en communication

Description complète du poste

As our Appointment Coordinator, you'll play a key role in ensuring a smooth and efficient workflow within the Service Department. Your day-to-day will include:

Coordinating and scheduling service appointments based on customer needs and technician availability
Confirming upcoming appointments via phone, text, or email, and ensuring all necessary information is recorded
Reaching out to customers proactively to remind them of recommended or upcoming maintenance (service follow-ups and due services)
Maintaining and updating customer records in the dealership's software systems
Preparing daily and weekly reports to support the Service Manager and department performance tracking
Assisting with service-related administrative tasks, such as invoice preparation, warranty paperwork, and customer inquiries
Working closely with the Service Advisors and Technicians to ensure seamless communication and workflow

Our Core Values

At Fair Isle Ford, we believe in more than just great vehicles—we believe in great people. Our values guide everything we do:

Integrity: Ensure ethical practices in all customer and employee interactions.
Customer Focus: Deliver exceptional service experiences and resolve issues promptly.
Loyalty: Promote brand trust and long-term customer relationships.
Accountability: Take ownership of departmental results and team performance.
Strive for Greatness: Foster a culture of continuous improvement and excellence.

What We’re Looking For: We’re looking for someone who is highly organized, personable, and enjoys helping others. The ideal candidate will have:

At least 1 year of experience in an administrative or customer service role (automotive industry experience is a bonus, but not required)
Excellent communication skills, both verbal and written, with a friendly and professional phone manner
Strong computer proficiency, especially in Microsoft Office (Word, Excel, Outlook) and comfortable learning dealership scheduling software
A positive attitude, the ability to multi-task in a fast-paced environment, and a strong sense of initiative
Attention to detail and a commitment to providing a high level of customer service
Ability to work independently and as part of a supportive team

Please submit your resume to the attention of Rick Thorne, Director of Fixed Operations. Only candidates chosen for interviews will be contacted.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

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appointment coordinator emplois - stratford, pe

Service Appointment Coordinator

Rehabilitation & Recreation Assistant Opportunities

Patient Care Coordinator - Dr. Kerby Bruce & Associates

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : appointment coordinator (stratford, pe)

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