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Digital Communications and Outreach Specialist

Get Well Family Health Team
North York, ON

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Détails du poste

Temps plein
De 42 900 $ à 58 500 $ par an

Profil recherché

Mandarin
Relations publiques
Google Suite
Marketing
Gestion des réseaux sociaux
Cantonais
Microsoft Office
Canva
Création de contenu
Baccalauréat
Santé publique
Communication
Compétences en informatique
Compétences en communication
Marketing
Permis de conduire

Description complète du poste

About Us

We are a collaborative, patient-centred Family Health Team committed to providing high-quality primary care services to our community. Our interdisciplinary team, including physicians, nurses, and allied health professionals work together to support patient care, operational excellence, and continuous improvement.

Position Summary

The Digital Communications and Outreach Specialist is a newly created role with the responsibility of promoting Get Well Family Health Team’s programs, services, and initiatives to patients, community members, health establishments, and local organizations to enhance the organization’s visibility through digital communication channels.

In collaboration with our team of healthcare providers, this role will independently manage the website, social media platforms, and create engaging content that promotes health education, awareness, and access to services.

Key Responsibilities

Social Media Content Creation and Digital Communications

Manage and maintain the organization’s social media platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter).
Create and schedule engaging, accurate, and accessible content that promotes health education, services, events, and community initiatives.
Assist in creating educational materials, including simple graphics, flyers, and social media content (experience with Canva is a requirement).
Coordinate with internal teams to ensure consistent messaging and follow-up with community contacts.
Monitor engagement and respond to comments or messages in a professional and timely manner.
Track and analyze social media metrics to assess performance and improve engagement strategies.
Ensure content aligns with organizational branding, privacy standards, and healthcare communication best practices.

Communications and Outreach Coordination

Assist in developing promotional materials including newsletters, brochures, posters, and email communications.
Support marketing and communications on events, new programs, and public health campaigns. Plan and attend outreach events.
Coordinate community mail-outs, announcements, and promotional campaigns.
Maintain an outreach calendar and track engagement activities.
Develop and maintain relationships with community organizations and agencies through communication, outreach, and collaboration.

Administrative and Reporting

Prepare reports on social media performance.
Support internal teams with communications related to community initiatives.
Support and assist in other duties as assigned by the organization, including administrative tasks, research, or special projects.

Qualifications

Bachelor’s degree in Communications, Public Relations, Marketing, Community Development, Public Health, or a Health related field.
Minimum 1–3 years of experience in marketing communications, social media content generation and management, or health promotion, and website management; with the demonstrated ability to manage day-to-day work independently.
Proficiency with social media platforms and content management tools.
Experience using website platforms or online tools to promote or manage events is considered an asset.
Computer literacy, including Microsoft Office and Google Suite a must; graphic design, adobe, and Canva experience an asset.
Experience working with community organizations, non-profits, or healthcare organizations is an asset.
Strong written and verbal communication skills.
Fluency in a second language is an asset
Excellent interpersonal, and group facilitation skills.
Ability to build relationships with diverse community stakeholders.
Ability to work effectively in a multidisciplinary environment.
Strong organizational, problem-solving, and team work skills.
Experience in community engagement or event planning, an asset.

Skills and Competencies

Friendly, approachable, and professional demeanor suitable for public-facing interactions.
Digital communications and social media strategy
Health promotion and public education
Collaborative and team-oriented
Culturally sensitive and inclusive

Additional Job Details:

Location: In person, on-site in North York and various outreach event sites in the GTA.
Driver’s license required for this role. Regular access to a vehicle a strong asset.
Posting Type: Newly created role
Use of AI: We do not use AI in the recruitment process. The hiring team reviews and screens all resumes, and selects candidates directly for interviews and offer.

For more information about the Get Well Health Team, please visit: https://getwellteam.ca/

We thank all applicants for their interest in working for Get Well Family Health Team. However, only those selected for further consideration will be contacted.

We are committed to being an equal opportunity employer and are happy to provide accommodations upon request at all stages of the recruitment process. Should you require any disability-related accommodation to support your participation in our recruitment process, please contact us at [email protected] and we will work with you to meet your accessibility needs.

Pay: $42,900.00-$58,500.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Vision care

Application question(s):

As many of our patients communicate in Mandarin and Cantonese, the ability to speak either language is considered an asset. Do you speak Mandarin and/or Cantonese?
Are you legally eligible to work in Canada?
Which social media platforms do you have experience creating content and managing?
Search Get Well Team and Get Well Family Health Team online and briefly describe 2-3 changes or improvements you would make to its website and/or social media pages.
If you are willing to at this stage of the process, please provide link(s) to your portfolio as we would appreciate being able to review your work!

Experience:

Community Outreach or Public Health: 2 years (preferred)

Licence/Certification:

driver's license and daily access to a vehicle? (required)

Work Location: In person

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