20 meilleures offres (order fulfillment, toronto, on) (à pourvoir)

Customer Fulfillment Specialist
YORK1 —Toronto, ON
- De 45 000 $ à 52 500 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Vente
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il y a 14 jours
Jewelry Production & Order Fulfillment Associate
WILYMI Jewelry Co. —Toronto, ON
- De 17,60 $ à 35,00 $ de l’heure
- Temps partiel
- Travail hybride
- Pas d'expérience requise
- Assemblage
- Production
- Travail à domicile
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il y a 9 jours
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Incredible Group —Toronto, ON
- 45 000 $ par an
- Temps plein
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- Assurance Dentaire
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il y a 14 jours
BIlingual (French) Order Fulfillment Coordinator
International Waxes, Inc. —Scarborough, ON
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Microsoft Powerpoint
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- Microsoft Word
- Assurance Dentaire
- Congés payés
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il y a 7 jours
Service Coordinator
Draeger Medical Canada, Inc. —Mississauga, ON
- De 52 900 $ à 63 500 $ par an
- Travail hybride
- Microsoft Powerpoint
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- Microsoft Word
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- Bourses d'Études
il y a 1 jour
Sales Order Coordinator
Solutions 2 GO —Brampton, ON
- De 40 000 $ à 55 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
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Warehouse Worker
SOLV4EX Group —Richmond Hill, ON
- Temps plein
- Service à la clientèle
- Chariot élévateur
- Assurance Dentaire
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il y a 13 jours
Shipping and Receiving
ABL Employment —Mississauga, ON
- 19 $ de l’heure
- Quart de jour
- Systèmes PGI
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il y a 8 jours
Fork Lift Operator - Order Picker/Walkie/Warehouse
Adecco Canada —Mississauga, ON
- 20,75 $ de l’heure
- Temporaire
- Port de charges lourdes
- Chariot élévateur
- Expérience en entrepôt
- Assurance Dentaire
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forklift operator- counterbalance
Flex Recruitment Group —Scarborough, ON
- À partir de 19 $ de l’heure
- Temps plein
- Port de charges lourdes
- Mathématiques de base
- Chariot élévateur
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General Labourers
ProTemps Canada —Mississauga, ON
- À partir de 20 $ de l’heure
- Temporaire
- Port de charges lourdes
- Conduite d'équipement lourd
- Anglais
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il y a 6 jours
Bilingual Client Support Specialist (1 year Temporary Full-time)
AutoTrader.ca —Toronto, ON
- De 42 000 $ à 45 000 $ par an
- Temps plein
- Bilingue
- Microsoft Excel
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- Programme d'Aide aux Employés
Sales Coordinator
Express Employment Professionals —North York, ON
- De 23 $ à 25 $ de l’heure
- Temps plein
- Travail hybride
- Microsoft Powerpoint
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il y a 12 jours
Warehouse General Labourer-1
Arterra Wines Canada —Mississauga, ON
- 25,90 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Port de charges lourdes
- Chariot élévateur
il y a 5 jours
Bilingual Client Support Specialist (1 year Temporary Full-time)
autoTRADER.ca —Toronto, ON
- De 42 000 $ à 45 000 $ par an
- Temporaire
- Bilingue
- Microsoft Excel
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- Programme d'Aide aux Employés
Overhead Crane Operator
Flex Recruitment Group —Richmond Hill, ON
- De 18 $ à 20 $ de l’heure
- Heures supplémentaires
- Chariot élévateur
- Compétences en communication
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Forklift Operator - Night shift
Avery Human Resources —Vaughan, ON
- À partir de 22 $ de l’heure
- Temps plein
- Port de charges lourdes
- Chariot élévateur
- Sens de l'organisation
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il y a 2 jours
Forklift Operator - Part Time
Gate Gourmet - Gategroup —Mississauga, ON
- À partir de 21,03 $ de l’heure
- Heures supplémentaires
- Anglais
- Chariot élévateur
- Diplôme d'études secondaires
- Assurance Dentaire
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3 h
Crown Reach & Counterbalance Operator
Nova Staffing Inc —Mississauga, ON
- 21 $ de l’heure
- Temps plein
- Port de charges lourdes
- Mathématiques de base
- Chariot élévateur
Postuler rapidement
il y a 1 jour
Forklift – Order Picker/Reach Operator
Advantage Personnel —Brampton, ON
- 21,50 $ de l’heure
- Heures supplémentaires
- Chariot élévateur
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Postuler rapidement
il y a 5 jours

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Customer Fulfillment Specialist

YORK1 -
Toronto, ON

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Détails du poste

Temps plein | Contrat
De 45 000 $ à 52 500 $ par an
Il y a 14 jours

Profil recherché

Microsoft Excel
Microsoft Outlook
Vente
Service à la clientèle
Chaîne d'approvisionnement
Systèmes PGI
Études postsecondaires
Microsoft Office
Sens de l'organisation
Gestion des déchets
Construction et rénovation
Affaires
Compétences en communication

Description complète du poste

Position: Customer Fulfillment Specialist
Classification: Full Time

Compensation: $45,000 - $52,500 annually, based on experience and qualifications.

Position Overview:
The Customer Fulfillment Specialist is responsible for coordinating and supporting the delivery of waste management services to customers across YORK1's operating regions. This role serves as the primary point of contact for customer service requests, order fulfillment, scheduling, and service coordination, ensuring customers receive timely and accurate service while maintaining a high level of satisfaction.
The Customer Fulfillment Specialist works closely with Operations, Dispatch, Sales, and Field Teams to coordinate bin deliveries, removals, exchanges, service requests, and account updates while ensuring operational efficiency and service excellence.
This position reports to the Company’s territory Dispatcher.

Essential Duties and Responsibilities include, but are not limited to the following:
Customer Service & Account Support

Serve as the primary point of contact for customer inquiries regarding waste collection, bin rentals, disposal services, invoicing, and service requests.
Build and maintain positive customer relationships through professional and timely communication.
Resolve customer concerns, complaints, and service-related issues by coordinating with internal departments.
Provide customers with information regarding services, pricing, scheduling, and operational requirements.

Service Fulfillment & Scheduling

Process and manage customer orders for waste collection, roll-off bins, portable sanitation, recycling, and related services.
Coordinate service requests including deliveries, exchanges, pickups, and emergency service requirements.
Schedule and confirm customer appointments while ensuring operational capacity and route efficiency.
Monitor service completion and proactively communicate delays, schedule changes, or service disruptions.

Operations Coordination

Liaise with Dispatch, Drivers, Site Supervisors, and Operations teams to ensure service commitments are met.
Monitor daily service activities and assist with resolving operational issues impacting customer service.
Ensure accurate documentation of service requests, work orders, and customer communications.
Support route optimization and scheduling activities as required.

Data Management & Reporting

Maintain accurate customer records within company systems.
Update service information, customer accounts, and operational data in ERP and CRM platforms.
Generate reports related to customer service activities, service completion, and operational performance.
Assist with tracking service metrics and customer satisfaction initiatives.

Continuous Improvement

Identify opportunities to improve customer service processes and operational efficiency.
Support implementation of customer experience initiatives and process improvements.
Participate in departmental projects and cross-functional initiatives as required.

Qualification & Experience:

Post-secondary education in Business Administration, Customer Service, Logistics, Supply Chain, or a related field is preferred.
Equivalent combinations of education and experience will be considered.
2–5 years of experience in customer service, dispatch coordination, logistics, transportation, waste management, construction services, or a related industry.
Experience working in a fast-paced operational environment is preferred.
Strong customer service orientation and relationship management skills.
Excellent verbal and written communication abilities.
Ability to manage multiple priorities and changing customer demands.
Strong problem-solving and conflict-resolution skills.
High attention to detail and organizational skills.
Ability to work collaboratively with Operations, Dispatch, Drivers, and Sales teams.
Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
Experience with ERP, CRM, dispatching, or routing software is considered an asset.
Knowledge of waste management, environmental services, transportation, or construction operations is preferred.

Key Performance Indicators (KPIs)

Customer satisfaction and service quality.
Order and service request accuracy.
On-time service fulfillment.
Customer response and resolution times.
Data and account accuracy.
Operational coordination effectiveness.
Compliance with company policies and safety requirements.

Core Competencies

Customer Focus
Accountability
Communication
Teamwork & Collaboration
Problem Solving
Adaptability
Attention to Detail
Service Excellence

Why This Role Matters
At YORK1, delivering exceptional service to our customers is critical to our success. The Customer Fulfillment Specialist plays a key role in ensuring that customer requests are executed accurately, efficiently, and on time. By coordinating closely with customers, operations, dispatch, and field teams, this position helps maintain service excellence, strengthen customer relationships, and support operational performance.
The role directly impacts customer satisfaction, service reliability, revenue generation, and YORK1's reputation as a trusted environmental and waste solutions partner. Through proactive communication, problem-solving, and attention to detail, the Customer Fulfillment Specialist helps ensure seamless service delivery while supporting the company's commitment to operational excellence and customer-focused solutions.

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Affinez votre recherche

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : order fulfillment (toronto, on)

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