17 meilleures offres (planner hospitality, toronto, on) (à pourvoir)

Event Sales Manager
Waterworks Food Hall —Toronto, ON
- À partir de 80 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Hôtel
- Développement commercial
- Réductions Tarifaires
- Assurance Invalidité
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Event Sales Manager
Waterworks Food Hall —Toronto, ON
- À partir de 80 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Hôtel
- Développement commercial
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement
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BIM Coordinator, Hospitality
NORR —Toronto, ON
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- Ingénierie
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Coordinator, National Events (6 Month Contract)
Deloitte —Toronto, ON
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Senior Designer, Hospitality
NORR —Toronto, ON
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Bridal Show Brand Ambassador – Mr. Puffs (Oct. 2–4)
Mr. Puffs Events Ontario —Toronto, ON
- De 20 $ à 22 $ de l’heure
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- Anglais
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Sales Manager
Scarborough Grand Convention Centre & Banquet Hall —Scarborough, ON
- De 50 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Hospitalité
- Microsoft Office
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Specialist, Flight Operations Training & Recruitment
Porter Airlines Inc. —Toronto, ON
- Temps plein
- Google Suite
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il y a 5 jours
Director of Sales
Hyatt Place Mississauga Centre —Mississauga, ON
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Manager, Business Development — National East (Independent Contractor)
Discover Saskatoon —Toronto, ON
- Temps plein
- Logiciels de GRC/CRM
- Hospitalité
- Microsoft Outlook
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il y a 3 jours
Marketing & Events Coordinator
Solis Capital Worldwide Holdings Inc. —Markham, ON
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Marketing Manager
Superior Events Group —Toronto, ON
- De 50 000 $ à 65 000 $ par an
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il y a 4 jours
Intermediate Interior Designer
Dialog —Toronto, ON
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Operations Manager
Surbana Jurong Private Limited —Toronto, ON
- Temps plein
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Banquet Chef
Banquet & Event Centre —Mississauga, ON
- De 30 $ à 35 $ de l’heure
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il y a 13 jours

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Event Sales Manager
Waterworks Food Hall —Toronto, ON
Build and manage relationships with third-party venue, catering, event planning, corporate, hospitality, agency, hotel, concierge, and community partners who…
À partir de 80 000 $ par an
Postuler rapidement
Event Sales Manager
Waterworks Food Hall —Toronto, ON
Build and manage relationships with third-party venue, catering, event planning, corporate, hospitality, agency, hotel, concierge, and community partners who…
À partir de 80 000 $ par an
Postuler rapidement

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Event Sales Manager

Waterworks Food Hall
Toronto, ON

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Détails du poste

Permanent | Temps plein
À partir de 80 000 $ par an

Profil recherché

Logiciels de GRC/CRM
Gestion des contrats
Prospection commerciale
Tarification
Finance
Coordination d'événements
Leadership d'équipe
Coaching
Amélioration des processus
Génération de leads
Développement des relations avec la clientèle
Expérience en vente dans le secteur de l'hôtellerie
Développement commercial
Prévision
Prospection
Contrats
Suivi des pistes
Gestion du pipeline de ventes
Service aux visiteurs
Partenariats stratégiques
Collaboration interfonctionnelle
Leadership
Compétences en communication
Marketing
Coordination d'équipe
Négociation
Communication interfonctionnelle

Description complète du poste

The Role

The Event Sales Manager is responsible for driving private event revenue, building the outbound sales pipeline, managing guest relationships, and overseeing the overall sales performance of the Waterworks events business.

This is a sales-first leadership role that manages the Events team and ensures opportunities are actively pursued, properly converted, accurately priced, professionally communicated, and financially tracked.

Reporting to the Director of Operations, the Event Sales Manager works closely with the Senior Events Coordinator, Events Coordinator, Director of Marketing, & Operations Managers to ensure events are sold, detailed, marketed, and executed in a way that supports revenue growth, guest experience, and the broader Waterworks brand goals.

The Key Responsibilities

Event Sales & Pipeline Growth

Own the event sales strategy, outbound sales plan, pipeline priorities, and revenue-growth targets for Waterworks Food Hall.
Generate new business through external outreach to corporate offices, agencies, planners, residential buildings, hotels, cultural groups, neighbourhood partners, hospitality networks, and other qualified prospects.
Build and maintain a disciplined prospecting cadence, including target accounts, warm leads, dormant leads, referral opportunities, repeat guest opportunities, and new business outreach.
Own corporate prospecting, third-party partner relationships, repeat guest strategy, pricing direction, negotiation, and final contract review.
Identify opportunities to increase revenue through minimum spends, packages, beverage upsells, restaurant participation, rentals, service fees, premium experiences, and repeat bookings.
Partner with the Senior Events Coordinator on repeat guest relationships, ensuring past guests are followed up with, nurtured, and converted into future bookings.

Inbound Conversion & TripleSeat Ownership

Own the TripleSeat guest touchpoint workflow from inquiry through proposal, contract, deposit, BEO handoff, post-event follow-up, and rebooking opportunity.
Ensure all incoming leads through the website, phone, email, event portals, and third-party platforms are captured, assigned, qualified, and followed up within expected timelines.
Oversee the Senior Events Coordinator’s ownership of incoming lead conversion, site tours, proposals, and guest follow-up, ensuring every qualified inquiry has a clear next step.
Create and maintain response templates, proposal standards, lead stages, follow-up cadences, lost lead reasons, and guest communication expectations within TripleSeat.
Review active leads weekly to ensure no qualified inquiry is sitting without an owner, value, event date, follow-up date, or defined path to close.
Use TripleSeat reporting to identify lead-source performance, response time, conversion rate, lost business patterns, revenue forecast, and repeat guest opportunities.

Revenue Reporting, Forecasting & Profitability

Own weekly and monthly event sales reporting, including incoming leads, confirmed bookings, tentative pipeline, lost leads, conversion rates, lead source, projected revenue, actual revenue, and forecast risk.
Build clear reporting structures that show event profitability, including room rental, bar, catering, engaged service team, rentals, security, cleaning, service fees, direct costs, and margin by event type.
Prepare and lead weekly events updates with the Director of Operations and relevant stakeholders, clearly identifying confirmed revenue, upcoming events, sales opportunities, risks, and decisions needed.
Analyze event performance and recommend pricing, package, labour, restaurant participation, service provider, and sales-process improvements to support stronger profitability.
Partner with Finance and Operations where required to ensure event revenue, costs, commissions, and reporting categories are accurate and useful.Event Sales Manager

Events Team Leadership & Department Management

Manage the Events team directly, including the Senior Events Coordinator and hourly Events Coordinator, with clear weekly priorities, role ownership, timelines, follow-up, and accountability.
Provide direct leadership to the Senior Events Coordinator, ensuring coordination work supports the larger sales plan and that BEOs, proposals, portals, trackers, sales decks, and phone inquiries remain current and accurate.
Set expectations for guest communication, proposal quality, site-tour standards, internal handoff, BEO accuracy, restaurant coordination, third-party service provider coordination, and post-event follow-up.
Coach the team on sales confidence, urgency, organization, hospitality tone, guest service, and conversion discipline.
Participate in key events, high-value guest moments, site tours, and internal planning meetings where leadership presence supports sales, execution, or relationship management.

Guest Experience, Event Detailing & Execution Oversight

Own the guest relationship through the sales and negotiation process, ensuring the experience feels polished, responsive, professional, and hospitality-forward.
Ensure confirmed events are handed off clearly to the Senior Events Coordinator and operations partners with accurate details, expectations, financial terms, and timelines.
Oversee event detailing and execution standards, including BEO accuracy, guest communication, setup requirements, bar needs, restaurant participation, AV needs, and service expectations.
Review event feedback, guest experience issues, service misses, and guest concerns with the appropriate operations partners to strengthen future sales, planning, and delivery.

Marketing, Sales Materials & Brand Positioning

Work with the Director of Marketing to ensure event decks, brand language, website content, listings, portals, and promotional materials are current, polished, and aligned with Waterworks standards.
Support Marketing by providing the sales direction, package accuracy, pricing references, event priorities, and conversion insights needed to strengthen event collateral.
Co-own event photography inventory with the Director of Marketing, ensuring photography is organized, current, and useful for sales decks, guest proposals, event portals, website updates, and seasonal campaigns.
Ensure sales materials clearly communicate venue capabilities, packages, capacities, bar offerings, restaurant participation, seasonal opportunities, premium upgrades, and ideal event use cases.
Identify content gaps, unclear sales language, outdated packages, or missing visuals that may reduce conversion and recommend updates quickly.

Third-Party Agreements, Partnerships & Networks

Build and manage relationships with third-party venue, catering, event planning, corporate, hospitality, agency, hotel, concierge, and community partners who can drive event leads and referrals.
Own third-party event agreements and service relationships, including rental equipment, caterers, engaged service team partners, AV, entertainment, décor, ticketing, photography, and other event support services.
Ensure third-party agreements, pricing, service expectations, insurance requirements, lead times, renewal timelines, partner contacts, and performance notes are organized and current.
Represent Waterworks professionally in external sales conversations, networking opportunities, partnership meetings, and market-facing event opportunities.

Internal Programming & Cross-Functional Collaboration

Support internal ticketed events where sales, sponsorship, partnership, reporting, or guest conversion opportunities are required.
Recognize that internal ticketed events are primarily owned by the Operations Manager, Beverage & Hospitality and Senior Events Coordinator, with this role supporting where sales strategy, guest data, pipeline opportunity, or partner relationships can add value.
Work cross-functionally with Operations, Marketing, Beverage & Hospitality, Vendor & Property, restaurants, and third-party service providers to ensure events are sold with operational reality in mind.
Attend regular planning, BEO, sales, and strategy meetings as required.
Make recommendations on sales, reporting, pricing, process, and operational updates based on guest interactions, lead patterns, event feedback, and execution learnings.

Qualifications & Skills

Required

5+ years of experience in event sales, venue sales, hospitality sales, corporate events, catering sales, or a similar senior event revenue role.
Proven ability to generate new business, build sales pipeline, convert leads, manage revenue targets, and maintain repeat guest relationships.
Strong understanding of event profitability, pricing, proposals, contracts, BEOs, engaged service team planning, rentals, beverage, catering, and direct event costs.
Experience managing CRM systems, event sales trackers, reporting tools, and sales workflows; TripleSeat experience is strongly preferred.
Confident guest-facing presence with strong written and verbal communication skills, polished hospitality instincts, and comfort leading sales conversations and negotiations.
Experience managing or coaching event coordinators, sales coordinators, or hospitality team members.
Strong organization, follow-up, judgment, and ability to balance sales urgency with operational reality.

Preferred

Experience working in a multi-venue, food hall, hotel, restaurant group, event venue, or mixed-use hospitality environment.
Experience managing third-party service agreements, rental partners, caterers, event teams, AV providers, and referral networks.
Experience partnering with Marketing on sales decks, brand language, photography inventory, websites, listings, campaigns, and guest-facing materials.
Experience building outbound sales systems, corporate prospecting lists, referral networks, and event profitability reporting.

Pay: From $80,000.00 per year

Benefits:

Disability insurance
Discounted or free food
Flexible schedule
Life insurance
On-site parking
Store discount

Experience:

Event Sales : 5 years (required)

Work Location: In person

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