20 meilleures offres (technical program manager, security, vancouver, bc) (à pourvoir)

Program Manager, Delivery - CCaaS
TELUS Digital —Vancouver, BC
- De 118 400 $ à 148 000 $ par an
- Temps plein
- Travail hybride
- PMP
- Déplacements à prévoir
- Développement logiciel
Senior Technical Program Manager
Scribd, Inc. —Vancouver, BC
- De 124 500 $ à 194 000 $ par an
- Temps plein
- Télétravail
- Esprit d'analyse
- Intelligence artificielle
- Affaires
- Assurance Invalidité
- Assurance Dentaire
Sr Enterprise Architect, Security
Insurance Corporation of British Columbia —North Vancouver, BC
- De 118 626 $ à 168 300 $ par an
- Temps plein
- Travail hybride
- Azure
- AWS
- Assurance Invalidité
- Assurance Dentaire
Electrical/Lighting - Project Coordinator/Manager
Confidential —Burnaby, BC
- De 65 000 $ à 85 000 $ par an
- Temps plein
- Service à la clientèle
- Anglais
- Sens de l'organisation
- Régimes de participation aux bénéfices
- Programmes de Bien-être
Postuler rapidement
Technical Project Manager
D3 Security Management Systems —Vancouver, BC
- De 65 000 $ à 100 000 $ par an
- Temps plein
- PMP
- Gestion de projet
- Baccalauréat
- Programmes de Bien-être
- Aide au Transport Quotidien
Postuler rapidement
Sr. Project Manager - Digital Transformation
Eminence Organic Skin Care —Vancouver, BC
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Programmes de Bien-être
- Bourses d'Études
Postuler rapidement
Engineering Operations Coordinator
3GA Marine Ltd —Burnaby, BC
- De 70 000 $ à 95 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Régimes de participation aux bénéfices
- Assurance Invalidité
Postuler rapidement
il y a 12 jours
Securities Paralegal
End in Mind Capital Inc. —Vancouver, BC
- À partir de 115 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Anglais
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 11 jours
Senior Associate, Securities Services
Canaccord Genuity Corp. —Vancouver, BC
- De 55 000 $ à 60 000 $ par an
- Heures supplémentaires
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
il y a 13 jours
Security Professional
VxL Enterprises —Vancouver, BC
- À partir de 19,80 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Expérience en gestion
- Aide au Transport Quotidien
- Assurance Dentaire
Postuler rapidement
Loss Prevention Officer - AST Required
Securiguard —Vancouver, BC
- À partir de 24,06 $ de l’heure
- Temps plein
- Compétences rédactionnelles
- Certificat de premiers soins de base
- Compétences en communication
Postuler rapidement
il y a 10 jours
PCM Work Program Manager - Vault Mitigation
BC Hydro —Colombie-Britannique
- De 109 700 $ à 138 700 $ par an
- Temps plein
- Travail hybride
- Esprit d'analyse
- Baccalauréat
- Diplôme universitaire non requis
il y a 2 jours
Undercover Security Officer - AST Required
Securiguard —Vancouver, BC
- À partir de 24,06 $ de l’heure
- Temps plein
- Compétences rédactionnelles
- Certificat de premiers soins de base
- Compétences en communication
Postuler rapidement
Associate, Securities Services
Canaccord Genuity Corp. —Vancouver, BC
- De 50 000 $ à 55 000 $ par an
- Heures supplémentaires
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Telecom & Security Technician - TELUS Telecom Installer Team
Canadian Network Installations —Vancouver, BC
- De 24 $ à 30 $ de l’heure
- Temps plein
- Vente
- Déplacements à prévoir
- Transport commercial
Postuler rapidement
Embedded Security Technician - FIFO 14/14
Convergint Technologies Ltd —Burnaby, BC
- Maintenance
- Mathématiques
- Gestion de projet
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement
il y a 12 jours
Harbour & Marine Security Guard - Horseshoe Bay
Securiguard —West Vancouver, BC
- À partir de 21,79 $ de l’heure
- Temps plein
- Compétences en communication
Postuler rapidement
il y a 12 jours
Hospitality Risk Consultant
Emergency Security Management —Vancouver, BC
- 27,50 $ de l’heure
- Temps partiel
- Certificat de premiers soins de base
- En présentiel
- Diplôme d'associé
Postuler rapidement
Securities Legal Assistant/Paralegal - #5144
R JOHNSON Legal Recruitment —Vancouver, BC
- De 70 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Office
- Gestion de projet
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Security Systems Technician - Vancouver Island
Convergint Technologies Ltd —Burnaby, BC
- De 32 $ à 38 $ de l’heure
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement

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Program Manager, Delivery - CCaaS

TELUS Digital -
Vancouver, BC

Postuler dès maintenant

Détails du poste

Temps plein
De 118 400 $ à 148 000 $ par an

Profil recherché

Investissement
Gestion de programme
PMP
ITIL
Télécommunication
Développement logiciel
Gestion de budget
Compétences en communication

Description complète du poste

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

Our Program Manager, Delivery - CCaaS, is an integral part of our CX Transformation team at TELUS Digital. This role will have the option to Work From Near (Hybrid) based out of one of our Canadian offices or to Work From Anywhere (Remote) within Canada, with travel to clients and TELUS Digital offices expected.

The Opportunity

As a Program Manager, Delivery - CCaaS, you’ll partner with engineering and product leaders to drive contact center technology programs from start to finish. We seek an experienced delivery lead with exceptional program management skills who is comfortable connecting the dots across many stakeholders to drive business value. You’ll lead a cross-functional team and employ effective project and change management controls to drive delivery on time, in scope, and within budget. This role requires some travel to clients and other offices, including our contact centers, and is highly client-facing, requiring confidence leading executive discussions, delivery governance forums, and complex stakeholder environments.

Responsibilities

Lead end-to-end delivery of business-critical contact center solutions, including planning, design, implementation, testing, training, deployment, and structured handoff to client operations or support teams.
Own program-level governance for CCaaS engagements, including integrated project plans, dependency management across vendors and carriers, risk and issue management, change control, and delivery status reporting.
Provide strong program leadership to cross-functional, international delivery teams, setting clear direction, expectations, and accountability while fostering collaboration and continuous improvement.
Champion effective communication by delivering timely and tailored updates for various internal audiences, including engineering teams, product managers, marketing partners, and C-level executives. Comfort in translating technical solutions for business and executive audiences is critical.
Drive and govern Agile and hybrid delivery lifecycles appropriate for CCaaS implementations, ensuring alignment across technology, telephony, and operational readiness milestones.
Manage project-level budgets, forecasts, and financials, including resource planning, utilization tracking, and variance management, to ensure delivery within approved scope and funding.
Be a flexible and adaptive leader, applying appropriate frameworks to suit the contact center’s evolving needs and the team's working style.
Encourage and lead an engaging team environment, celebrating wins, learning from setbacks, and fostering a sense of shared purpose.
Show a high degree of agency, proactively identifying opportunities and overcoming obstacles to ensure the team and solutions are set up for success.

Qualifications

7+ years of experience in the software development industry in a role such as Technical Project Manager, Delivery Manager, Engagement Lead or Program Manager.
Experience in deploying and maintaining contact center solutions (e.g., Genesys, Amazon Connect, Five9, Google CES), and comfort communicating the business case for change decisions and long-term value for investment.
Proven expertise in managing complex program dependencies, specifically across third-party vendors, telephony carriers, and internal technical teams to ensure seamless platform integration and cutover.
Strong financial acumen with experience tracking project budgets, managing resource utilization, and conducting variance analysis to ensure large-scale programs remain fiscally on track
Demonstrated empathy and confidence in managing complex software products with multiple internal stakeholders.
An experienced delivery leader who can assess, escalate, and communicate technical or process risks and issues across platforms and teams, partnering closely with architects and engineers.
An expert communicator who can run workshops and structured meetings to align internal stakeholders on enterprise business goals.
Adept at leveraging AI-powered tools and platforms for personal and professional use, and to act as a champion for AI adoption across teams.
Program and delivery certifications such as PMP, SAFe Agilist, Scrum Master, or ITIL are a plus.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy.

Compensation Range: CA$118.4K - CA$148K

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical program manager, security (vancouver, bc)

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