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Lead Part-Time Medical Office Assistant / Clinic Coordinator

Family practice office
Tecumseh, ON

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Détails du poste

Temps partiel
De 20 $ à 25 $ de l’heure
Il y a 7 jours

Profil recherché

Dossiers médicaux électroniques
Planification des rendez-vous clients
Cabinet médical
Expérience en soutien administratif
Amélioration des processus
Anglais
Service aux patients
Expérience administrative
Gestion des horaires
DME/DSE
Expérience en réception médicale et administration
Numérisation de dossiers
Orientation axée sur le service à la clientèle
Saisie de données
Réception
Dactylographie
Gestion de bureau
Gestion des dossiers médicaux des patients
Saisie de données dans le dossier médical électronique
Amélioration des processus opérationnels

Description complète du poste

Job Summary

Family Medicine Clinic – Windsor/Tecumseh, Ontario
Part-Time | In Person | Long-Term Position

We are seeking a dependable, experienced, proactive Lead Part-Time Medical Office Assistant / Clinic Coordinator to become a key member of a busy family medicine practice.

This position is intended for someone who wants to be actively involved in the day-to-day operation of the clinic, not simply perform reception duties. You will work closely with the physician and alongside another part-time medical office assistant.

The ideal candidate is organized, reliable, confident with patients, collaborative, solution-oriented, and capable of gradually taking ownership of the administrative workflow of the office.

Responsibilities

Greet, register, check in and check out patients
Answer phones professionally and efficiently
Book, cancel and reschedule appointments according to clinic protocols
Maintain accurate patient demographics, pharmacy and health-card information
Help coordinate patient flow and reduce unnecessary delays
Handle routine patient concerns professionally and calmly
Process incoming faxes, documents and voicemail messages
Scan and attach documents accurately to the correct patient charts
Assist with referrals, forms and administrative follow-up
Track unfinished or pending administrative work
Communicate important issues appropriately to the physician
Work collaboratively with the second part-time staff member
Cross-cover essential front-desk duties when necessary
Help maintain organized and consistent office procedures
Identify workflow problems and suggest practical solutions
Help reduce unnecessary interruptions to the physician

What We Expect

We are specifically looking for someone who is:

Highly reliable and punctual
Professional and mature
Warm, confident and respectful with patients
Organized and detail-oriented
Able to work independently after appropriate training
Comfortable taking initiative
Able to prioritize effectively in a busy environment
Collaborative rather than working in isolation
Willing to help coworkers when workload changes
Able to recognize problems before they become larger problems
Accountable for completing assigned work
Comfortable asking appropriate questions while avoiding unnecessary interruptions
Interested in becoming an integrated and trusted member of the practice
Looking for a stable, long-term position
You may be an excellent fit if you naturally think:

“What needs to be done next, and how can I help the office run better?”

You should be comfortable noticing unfinished work, communicating problems early, helping your coworker when necessary, and taking responsibility for your area without requiring constant reminders.

Reliability & Availability

Because this is a small medical practice, consistent attendance is extremely important.

Applicants must be able to maintain a dependable work schedule and communicate scheduling issues as early as possible.

Occasional flexibility to provide additional coverage would be considered an asset.

Application Questions

Please include brief answers to the following with your application:

Why are you interested in working in a small family medicine clinic?
Are you looking for a long-term position?
What does reliability at work mean to you?
Describe a situation where you noticed a problem and took initiative to resolve it.
How would you handle a frustrated patient at the front desk while the physician is seeing patients?
How do you manage several competing tasks at the same time?
What would you do if your coworker was overwhelmed while your own work was relatively quiet?
What days and hours are you regularly available?
How much notice would you normally provide if you were unable to attend a scheduled shift?
Do you have previous medical-office or EMR experience? Please describe.

Preferred:

Medical office / family practice experience
Medical Office Administration training or equivalent experience
Experience using an electronic medical record
TELUS CHR experience is an asset
Strong computer and typing skills
Excellent spoken and written English
Strong telephone and interpersonal skills
Knowledge of patient confidentiality and privacy requirements

Applicants with strong administrative experience, excellent reliability and demonstrated initiative may also be considered even without extensive medical-office experience.

Pay: $20.00-$25.00 per hour

Expected hours: 12.0 – 20.0 per week

Work Location: In person

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administrative coordinator emplois - windsor, on

Lead Part-Time Medical Office Assistant / Clinic Coordinator

Surgical Centre Coordinator

Independent Medical Examination Coordinator/Medical Office Assistant

Orthodontic Treatment Coordinator

SALON OPERATIONS & CLIENT EXPERIENCE COORDINATOR

Care Coordinator

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