10 meilleures offres (event manager, winnipeg, mb) (à pourvoir)

Event Manager- Winnipeg
Encore Global —Winnipeg, MB
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Hôtel
il y a 13 jours
Wedding, Event & Venue Coordinator (1 Year Term)
FortWhyte Alive —Winnipeg, MB
- Fins de semaine au besoin
- Service aux visiteurs
Postuler rapidement
Event Captain
Denny's Canada —Winnipeg, MB
- Temps partiel
- Vente
- Hôtel
- Gestion d'équipe
Postuler rapidement
Banquets - Coordinator
Chop Steakhouse & Bar —Winnipeg, MB
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Outlook
- Hôtel
Postuler rapidement
Events & Experience Coordinator
United Way Winnipeg —Winnipeg, MB
- 43 769,33 $ par an
- Temps plein
- Travail hybride
- Logiciels de GRC/CRM
- Microsoft Office
- Sens de l'organisation
- Assurance Dentaire
- Congés payés
On-Site Event Decorator
Dream Day Decorators —Winnipeg, MB
- 16 $ de l’heure
- Service à la clientèle
- Sens de l'organisation
- Gestion de budget
Postuler rapidement
il y a 1 jour
Catering & Sales Coordinator
WOW Hospitality Concepts Inc. —Winnipeg, MB
- À partir de 48 000 $ par an
- Temps plein
- Hospitalité
- Expérience en gestion
- Développement commercial
Postuler rapidement
il y a 2 jours
Coordonnateur
Chop Steakhouse & Bar —Winnipeg, MB
- Temps plein
- Gestion des stocks
- Diplôme d'études secondaires
- Gestion d'équipe
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Venue Coordinator
Novella at Collective —Oak Bluff, MB
- À partir de 20 $ de l’heure
- Temps partiel
- Développement commercial
- Sens de l'organisation
- Contrats
Postuler rapidement
il y a 2 jours
Manager, Event Management & Observability
Metrolinx —Canada
- 123 026 $ par an
- Temps plein
- Informatique
- Ingénierie
- SQL
il y a 11 jours

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Event Manager | Full-Time | Tribute Communities Centre
Oak View Group —Oshawa, ON
Have or be willing to obtain a valid security license and possess demonstrated knowledge of crowd management and crowd control techniques.
De 50 000 $ à 65 000 $ par an
Events Manager
Mon Sheong Foundation —Richmond Hill, ON
A valid driver’s license and access to a reliable vehicle. Develop and implement evaluation tools (e.g., post-event surveys, donor and sponsor feedback forms)…
De 62 000 $ à 79 000 $ par an
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Event Manager- Winnipeg

Encore Global -
Winnipeg, MB

Postuler dès maintenant

Détails du poste

Temps plein
Il y a 13 jours

Profil recherché

Animation
Microsoft Word
Soutien aux ventes
Microsoft Outlook
Expérience en hôtellerie et hébergement
Gestion des opérations
Traitement des plaintes
Amélioration continue
Gestion d'équipe
Prise de décisions
Service à la clientèle
Hôtellerie
Orientation vers les ventes
Ressources humaines
Prévision
Orientation axée sur le service à la clientèle
Service aux visiteurs
Résolution des problèmes de la clientèle
Interaction avec les clients
Coordination d'équipe
Négociation
Coordination logistique d'événements

Description complète du poste

Position Overview

The Event Manager is responsible for preparing all event documentation and coordinating with Sales department, and Clients to ensure consistent, high level service throughout pre-event, event and post-event phases of venue events. Ensures their venue events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. This position reports to Area Director, Venue & Production Center.

Key Job Responsibilities

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
Greets Client during the event phase and hands-off to the Event Operations team for the execution of details.
Adheres to all standards, policies, and procedures.
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Manages group room blocks and meeting space for average to large-sized assigned groups.
Identifies operational challenges associated with his/her group and determines how to best work with the venue staff and Client to solve these challenges and/or develop alternative solutions.
Uses his/her judgment to integrate current trends in event management and event design.
Acts as liaison between field salesperson and client throughout the event process (pre-event, event, post-event).
Participates in client site inspections and assists with the sales process as necessary.
Solicits feedback from the venue partners to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the client experience and encourages the same from other employees.
Empowers employees to provide excellent customer service.
Sets a positive example for guest relations.
Coordinates and communicates event details both verbally and in writing to the customer and property operations.
Makes presence known to client at all times during this process.
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
Follows up with client post-event.
Responds to and handles guest problems and complaints.
Uses personal judgment and expertise to enhance the customer experience.
Stays available to solve problems and/or suggest alternatives to previous arrangements.
Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Interacts with guests to obtain feedback on product quality and service levels.
Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.
Up-sells products and services throughout the event process.
Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Assists in the development and implementation of corrective action plans.
Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
Works with the venue staff and clients to address operational challenges associated with his/her group.

Job Qualifications

Professional attitude and behavior (teamwork, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative and organization)
Focused on customer service
Good interpersonal skills
Attention to detail and quality
Judgment, negotiation and decision making skills
Ethics and integrity
Creativity and bringing new ideas to service delivery
Minimum 3 years experience in a similar position in the hotel industry or related field
Degree in hotel management (an asset)
Excellent knowledge of the tourism industry, as well as the establishment's products and services
Knowledge of job-related software (an asset): Word, Excel, Outlook, CI/TY, Social Table, PMS/Marsha

Competencies (by Core Values)

Communication
Concern for Quality
Exceeds Customer Expectations
Problem Solving
Teamwork

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event manager emplois - winnipeg, mb

Event Manager- Winnipeg

Wedding, Event & Venue Coordinator (1 Year Term)

Event Captain

Banquets - Coordinator

Events & Experience Coordinator

On-Site Event Decorator

Catering & Sales Coordinator

Coordonnateur

Venue Coordinator

Manager, Event Management & Observability

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : event manager (winnipeg, mb)

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