Colonial Group is currently seeking an Automotive Parts Counter Sales Representative for our St. John's Metro team. The successful candidate will have the opportunity to work for an industry leading auto parts supplier with a reputation of over 100 years of exceptional customer service and overall commitment to excellence.
Key Areas of Responsibility
- Greet all customers with a positive, engaging and welcoming attitude
- Operate the store point of sale system, internet and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
- Sell and support a wide range of products while delivering a high level of customer service
- Handle customer transactions; including sales, returns, and defectives in a timely manner
- Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner.
- Assist with store merchandising activities, maintaining standards of appearance, overall product presentation, inventory management, signage and various product initiatives to enhance the customer experience and maximize inventory turns.
- Follow all policies and standard operating procedures related to cash, credit, check, refund and return policies.
- Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
- Contribute proactively to improvements in branch sales and profitability
- Adhere to inventory control programs, in-stock standards and all operating procedures
- Effectively communicate with all store and support center team members, management and customers
- Other store support related duties including but not limited to supporting the warehouse functions and delivery/pickup of product as required
Qualifications
- Extensive standing, walking, pushing, and reaching.
- Need full range of motion for reaching, bending and stooping.
- Repetitive movement of hands, arms and legs.
- Lifting of heavy items of up to 50 pounds.
There is a three-month probationary period before full time permanent status. A clean driver’s abstract is a requirement of this position as is a criminal background check acceptable to the company.
Job Type: Full-time
Experience:
- parts: 2 years (preferred)
Work Location: In person
