About PaintScout
PaintScout is a fast-growing SaaS company built for painting contractors who want to run smarter, more profitable businesses. We’re a builder-minded, creative, and collaborative team that values curiosity, ownership, and a bias for action. As we scale, hiring exceptional people is one of our highest priorities, and that’s where you come in.
Role Purpose
The Talent & People Partner plays a foundational role in how PaintScout attracts, hires, and supports exceptional people. This hybrid role blends full-cycle recruitment with hands-on People & Culture work, giving you the opportunity to build scalable hiring processes, strengthen employee experience, and contribute to the development of a modern People function in a growing SaaS company.
This is an ideal role for a skilled tech recruiter who wants to broaden into People Operations and eventually grow into a People Partner or HR Manager.
Key Responsibilities
In the early stages, the role will be primarily Talent Acquisition (around 70%) with 30% dedicated to People & Culture generalist work. Once key leadership hires are in place, the scope will transition toward broader People initiatives.
Talent Acquisition (70%)
- Own full-cycle recruitment across multiple teams, including Marketing, Revenue, Engineering, Customer Success, and Operations.
- Partner with hiring managers to define success profiles, interview plans, and hiring timelines.
- Source, engage, and nurture top talent through proactive outreach, referrals, and creative sourcing strategies.
- Conduct structured phone screens and guide candidates through each stage of the process.
- Ensure a warm, transparent, and human candidate experience that reflects PaintScout’s culture.
People & Culture (30%)
- Support onboarding and offboarding processes to ensure smooth, consistent employee experiences.
- Contribute to People Ops initiatives such as engagement programs, culture-building activities, and internal communications.
- Assist with HR systems, documentation, and process improvements as the People function scales.
- Partner with leaders on employee experience touchpoints, including check-ins, feedback loops, and development conversations.
- Support policy updates, compliance requirements, and People-related projects as needed.
Success Metrics
- Strong partnership and trust with hiring managers.
- Consistent delivery of qualified shortlists within agreed timelines.
- Positive candidate feedback and high-quality candidate experience.
- Improved sourcing effectiveness and pipeline depth for key roles.
- Meaningful contributions to People & Culture processes, tools, and employee experience.
- Increased clarity, consistency, and scalability in People operations.
Qualifications
- 5+ years of recruitment experience (agency or in-house); SaaS or tech hiring is an asset.
- Exposure to HR generalist or People Operations work, or a strong desire to grow into it.
- Excellent communication and relationship-building skills.
- Strong sourcing capabilities and extensive experience with outbound engagement.
- Highly organized with the ability to manage multiple requisitions and projects simultaneously.
- A builder mindset, comfortable creating structure, improving processes, and working in a fast-moving environment.
- A warm, human approach to people and communication.
Qualifications
- 5+ years of full-cycle recruitment experience (agency or in-house); experience hiring in SaaS or tech environments is required.
- Proven sourcing strength with confidence in outbound outreach, talent mapping, and building proactive pipelines.
- Exposure to HR generalist or People Operations work, with the ability, and interest, to expand into broader People & Culture responsibilities.
- Exceptional communication and relationship-building skills, with the ability to partner effectively with candidates, hiring managers, and leadership.
- Highly organized, able to manage multiple requisitions, priorities, and People projects simultaneously.
- Comfortable in a fast-moving, high-growth environment, with the ability to adapt quickly and create clarity in ambiguity.
- A builder mindset, skilled at creating structure, improving processes, and contributing to scalable People practices.
- A warm, human approach to people, communication, and candidate experience.
- Genuine passion for delivering an exceptional candidate and employee experience at every touchpoint.
What You’ll Love About Working at PaintScout
- A builder-minded culture where your ideas and ownership matter.
- A collaborative team that values transparency, curiosity, and continuous improvement.
- Opportunities to shape recruitment processes and influence how we grow.
- A mission-driven company making a real impact for contractors across North America.
Pay: From $80,000.00 per year
Benefits:
Work Location: Hybrid remote in Calgary, AB T2E 3H6
