Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!
The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.
Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.
At present some of our Summer Employee Perks include:
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LLSR lift pass
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Reciprocal discounts with other resorts
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Free LLSR recreational opportunities including sightseeing gondola rides
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Free employee transportation from Lake Louise Village
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Transportation discounts on Lakeshore Shuttles (Summer)
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Food and Beverage discounts at designated cafeterias and restaurants
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Friend and Family discounted day passes
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Retail, Rental and Repair discounts
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Staff rates at Skoki Backcountry Lodge
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Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
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Employee recognition programs
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Long Service Award programs
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Opportunity for educational growth and development
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Optional subsidized staff housing for full-time employees
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Staff events, activities, and team building events throughout the season
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RRSP matching contribution depending on length of service
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Extended health care plan depending on length of service
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Year-round employees may be eligible for spousal and family passes
Job Description:
This role leads the creation, promotion, and execution of dynamic, high-impact events and partnerships at a world-renowned ski resort, enhancing the guest experience and driving visitation year-round. This role blends strategic planning with hands-on delivery, overseeing event programming, sponsorship growth, cross-department collaboration, and team leadership to deliver memorable experiences that reflect Lake Louise’s reputation and vision.
Job Responsibilities:
Event Management
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Plan, advertise, promote, organize, and execute annual public-facing events (off and on-site) produced by the resort and/or in collaboration with third-party event planners, including demos and activations.
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Monitor event performance metrics, attendance and participant feedback to identify and implement event strategies that align with resort objectives, seasonal priorities, enhance guest engagement, and improve overall event success.
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Provide managerial oversight of the volunteer program, including recruiting and payment, while day-to-day coordination, scheduling and operations are supported by the Events Coordinator
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Manage event logistics including permits, site plans, vendor coordination, equipment requirements, and operational timelines.
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Ensure all events comply with resort policies and applicable health, safety, and risk management standards.
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Develop contingency plans for weather-related or operational changes impacting event delivery.
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Serve as the primary interdepartmental liaison, coordinating and communicating event requirements to ensure timely delivery of operational needs throughout planning, execution, and post-event activities.
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Assist other departments during peak season (i.e. Guest Services, Food and Beverage).
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Organize and manage all in-resort advertising, including bulletin boards, table-talkers, and TV ads for events.
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Lead the coordination of off-site community events.
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Liaise with Content Specialist to ensure events presence on social media.
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Ensure website updates, weekly e-blasts, and news articles include relevant event and sponsorship content.
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Assist the Marketing & Sales department with additional tasks (i.e. participating in photo shoots, hosting FAMs, etc).
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Be available for media conversations regarding past and upcoming events in promotion of the resort.
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Create an events calendar for both Summer and Winter season that aligns with the department and upper managements vision and strategic goals for the Resort.
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Prepare and finalize Winter season events during Summer months; including the completion of wrap up reports, budgets, and updating partnership and sponsorship agreements.
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Coordinate Summer events and work to create and increase Summer events with new ideas and proposals.
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Prepare regular and timely event reports, budgets, including preparation of proposed budgets for the upcoming seasons and AFEs, purchase orders, and other administrative documentation in a timely manner.
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Monitor event expenditures to ensure budgets remain within approved limits.
Sponsorship Management
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Lead the acquisition of new corporate event sponsorship and grow existing partnerships, setting benchmarks and revenue goals in collaboration with leadership.
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Develop sponsorship decks and related materials to inform potential sponsors of opportunities.
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Track and ensure the delivery of sponsorship agreements, expectations and deliverables, collaborating with internal teams to meet obligations.
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Build and maintain relationships with external vendors, contractors, performers, and community partners.
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Prepare event sponsorship performance reports, including return-on-investment metrics and partner recaps.
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Evaluate sponsorship outcomes and identify opportunities for long-term partnership growth.
Wedding Program Management
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Collaborate with management to further develop the resort’s weddings program, setting clear benchmarks and sales & revenue targets.
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Create and update marketing materials and wedding planning resources in conjunction with the marketing team.
Administrative:
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Foster a collaborative team culture and support employee development through management, coaching and mentorship.
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Ensure departmental procedures, documentation, and operational processes remain current and effective.
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Complete payroll duties for Event staff; including time off approval, bi-weekly timecard approvals etc.
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Training, monitoring, supervision and performance evaluation of employees/team.
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Lead, direct & motivate all employees while working in a “hands-on” environment.
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Create and maintain up to date training manual for Event staff.
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Training of new employees in departmental procedures and expectation as well as safety.
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Complete scheduling of staff to ensure adequate coverage and monitor staff performance.
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Ensure event secretarial duties such as managing registrations, start lists, and producing results are being completed and up to date.
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Provide weekly reports to the Director of Sales and Marketing.
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Attend all Marketing departmental meetings.
Job Qualifications:
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Strong written and verbal communication skills are essential.
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Ability to address challenges efficiently, adapt to change, and manage multiple priorities.
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Proven organizational skills, attention to detail and the ability to address problems quickly and efficiently.
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Able to work in a team setting as well as independently.
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Must be friendly, approachable, and enjoys engaging with people.
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Advanced proficiency with Microsoft Office, Excel and Google Sheets. Prior use of Click-up is an asset.
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Familiarity with Lake Louise Ski Resort, the Bow Valley region, local businesses, and environmental considerations is an asset.
Job Requirements:
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High School Diploma (required).
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Education or certification in Marketing, Event Planning, or related fields.
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Experience in planning and executing events of various sizes.
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Intermediate to advanced skiing or snowboarding ability.
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Ability to lift up to 40 pounds.
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Valid driver’s license and access to a vehicle for early or late work hours.
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Must provide proof of a valid work permit, visa, or other authorzation permitting employment in Canada .
Work Schedule:
October to May: 5/2 work schedule.
May to October: 4/3 work schedule.
Must be flexible to work weekends, holidays, and long hours based on event demands.
