Inside Sales Manager
Descon has been providing integrated packaging solutions for the food and beverage industries since 1993. We specialize in efficient systems using great products and innovative solutions and with experience handling complex containers utilizing the latest technology. From start to finish, we guide our clients through implementing an integrated packaging solution. Leveraging the collective expertise and resources of our parent company, Pacteon Group, Descon designs and builds premium processing & packaging equipment for leading global brands in soda, bottled water, beer, frozen food, bread, energy drinks, and other RTD (Ready-to-Drink) industries. Descon’s conveyors and equipment are backed with the Pacteon Promise: We Make It Right!
Our highly responsive and collaborative team consists of approximately 115 employees who are focused, capable, and passionate about what they do. We are a growing company offering career opportunities to advance and grow. We’re always looking for qualified, dynamic, and passionate people to join our team. If you thrive on solving problems and can tackle challenges head-on, we want to hear from you.
Due to sustained growth we are currently looking for a Inside Sales Managerto join our team at our Newmarket facility.
Responsibilities:
- Develop and maintain a sales network of food and beverage clients across Canada and the USA. Identify target markets, key accounts, and prospective clients lists for Descon’s sales teams.
- Maintain and grow customer contact databases using Outlook, Excel, or CRM tools.
- Document current and future project leads. Work with Descon sales teams on developing a structured follow-up process.
- Support outside sales with scheduling, customer communication, and tracking follow-ups on quotes and opportunities to help bring sales leads forward.
- For routine needs interpret customer requirements, or guide customers to Descon SME’s and coordinate with engineering on specifications.
- Prepare and review weekly/monthly prospect and lead updates with the sales team
- Maintain CRM systems, sales pipelines, and accurate customer records.
- Keep CRM updated with opportunities, activities, and customer data to support pipeline visibility, forecasting, and team alignment.
- Keep project budgets on Descon’s internal Tracker Software updated.
- Development of change orders for current projects when required.
- Critical Project Tracking liasing with internal stakeholders to ensure profitability of current projects(WIP Reviews).
- Support the sales team with preparing proposals, presentations, and technical documentation requests as required.
Requirements
- 5 years industrial inside sales or sales support experience .
- Strong understanding of automated equipment or conveyor systems would be an asset.
- Ability to read and interpret basic technical drawings would be an asset
- Highly organized with strong attention to detail
- Strong communication and customer service skills
- Strong working knowledge with CRM systems, database programs and Excel.
Pay: From $60,000.00 per year
Work Location: In person
