Do you daydream about playing in the snow, on the water or in the trails? Us too! We are looking to grow our Kelowna team and add a Service Writer. At Banner Recreation & Marine we strive to be recognized as the most respected powersports dealers in the industry. We’re in the business of providing EXCEPTIONAL customer service and to deliver that we need EXCEPTIONAL people. If you are as passionate about powersports as we are then we want to talk to you.
We want the right people on our team. Our dealership offers a fun, hard working environment that focuses on teamwork, continuous training and learning, competitive compensation, benefits, company demo’s, and employee discounts!
Here’s what we are looking for.
YOU
- Service writing experience
- Strong administrative skills
- Enjoy detailed work
- Capable of problem solving
- Strong leadership skills
- Proficiency in bookkeeping skills
- Must be able to stand a reference check for credibility
- Physically fit able to lift 50lbs
- Good health and physical mobility
- Are most comfortable working in a very busy environment
- Physical ability to lift up to 50lb
- Appreciate time spent with great people
- A powersport enthusiast - tell us what you ride!
- If you don't ride yet - what would you want to ride?
US
- Love the powersports industry and what it has to offer
- Experience with both dealer specific and aftermarket parts
- Train our team to be the best in the business
- Extended health care
- Profit sharing
- Employee pricing
- Put OUR team FIRST
YOU WILL
- Define and implement procedures necessary for correct and efficient processing of all service related bills
- To mandate that all service personnel comply with all billing procedures, including training technicians proper use of time clock and making sure tech is clocked in on all work orders
- Oversee return of warranty parts
- Verify that all billing is invoiced and that merchandise is received without overage, shortage, or damage
- Challenge manufacturer warranty disclaimers
- Question doubtful billings
- Coordinate shop service scheduling – using the Dealervu Schedule System
- Document all customer repair needs on a service repair order
- Notify and coordinate customer pickups
- Recommend any major changes in procedures that will improve efficiency
- Make sure all billings are collected as per company policy
- Compute customer billings and warranty billings
- Handle routine telephone communications
- Complete all paperwork daily
- Check Bossweb daily to be aware of any recalls.
Have we caught your attention? If so we want to hear from you! While we greatly appreciate all applications, regretfully, only those selected for an interview will be contacted. Don't forget to tell us what you ride!
Job Type: Full-time
Benefits:
Schedule:
Experience:
- service advisor: 1 year (preferred)
Work Location: In person
Job Type: Full-time
Pay: $22.00-$30.00 per hour
Ability to commute/relocate:
- Cranbrook, BC V1C 5M2: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
