Role description
Job Title : Salesforce OCM Lead
Job Location : Mississauga, Canada
Role Summary
We are seeking a Salesforce OCM Lead to drive change readiness for Salesforce launches This role focuses on impact assessment communication planning golive readiness and adoption support ensuring smooth organizational transition and maximum user adoption
Key responsibilities
Lead change readiness activities for Salesforce implementations including impact assessments and stakeholder engagement
Develop and execute communication strategies to prepare endusers and leadership for upcoming changes
Coordinate golive readiness activities ensuring teams are prepared for Day1 operations
Partner with business stakeholders to design and deliver adoption support programs training enablement feedback loops
Monitor adoption metrics and provide recommendations for continuous improvement
Act as a trusted advisor to leadership on change management risks and mitigation strategies
Primary Skills
Deep understanding of Salesforce platform impacts on business processes
Proven ability to design and execute change management strategies for enterprisescale programs
Experience in training enablement and adoption frameworks
Secondary Skills
Excellent communication and stakeholder management skills
Strong facilitation and presentation abilities
Analytical mindset to measure adoption and readiness metrics
Flexibility to adapt strategies to evolving business needs
Qualifications
Bachelors or Masters degree in Business Administration Organizational Development or related field
9-12 years of experience in organizational change management with at least 35 years in Salesforce programs
Salesforce certifications Administrator Consultant or Business Analyst desirable
Proven track record of driving successful change adoption in largescale digital transformation initiatives
Skills
Mandatory Skills : Aura, Salesforce Apex, Salesforce Data Architecture, Salesforce Integration (Rest, Soap, Streaming APIs, Event), Salesforce VisualForce
Other details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Health Care Spending Account
- Short Term and Long-Term Disability Coverage
- Life Insurance
- Annual vacation and other Paid Leaves
- Maternity Leave Top Up Pay
The range displayed on each job posting reflects the total compensation range for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable Accommodation: LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at so that arrangements can be made for the appropriate accommodations to be in place.
Benefits
Compensation range: $102,000.00 to $130,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
