The Technical Standards and Safety Authority (TSSA) is a not‑for‑profit regulator dedicated to enhancing public safety across Ontario. TSSA’s team of over 450 professionals delivers safety oversight across multiple regulated sectors through technical expertise, compliance, and collaboration with industry partners. At TSSA, safety is embedded in our culture and all aspects of our work. Each role at TSSA has an impact on keeping Ontarians safe through engagement, evidence, enforcement, and education. We help build a safer community
As part of our IT team, you’ll be the backbone of the critical safety systems that support our teams and partners with dependable, resilient technology. By driving continuous updates and smart optimizations, you’ll strengthen system security and play a key role in safeguarding communities across Ontario.
Your Key Contributions:
- Support Infrastructure Operations: Maintain and support on‑premises, virtual, network, and cloud infrastructure to ensure secure, stable, and reliable operations.
- Support System Performance & Security: Optimize system performance, security controls, and identity management through proactive monitoring, issue resolution, and remediation.
- Support Data Protection & Recovery: Manage backup solutions, disaster recovery processes, and IT asset records to protect organizational data and support system resiliency.
- Support Maintenance & Deployments: Coordinate system updates, maintenance activities, and hardware/software deployments while minimizing business disruption.
- Support Incident Response & Escalation: Provide escalation and on‑call support to address urgent technical issues and maintain system availability.
- Support Documentation & Best Practices: Develop and maintain technical documentation, provide guidance, and promote IT best practices across internal teams.
- Support Collaboration & Vendor Management: Collaborate with internal stakeholders and external vendors to implement, review, and validate infrastructure solutions.
Your Qualifications & Key Strengths:
- Education:
- Diploma in Information Technology, Computer Science, or related field (bachelor’s degree is preferred)
- Experience:
- 5 years' experience in system/network administration, with previous experience using VMware
- Knowledge & Skills:
- Proficiency in Windows Server environments, VMware, Active Directory, Azure AD, and storage infrastructure.
- Ability to diagnose and resolve complex technical issues independently and under time constraints.
- Skilled in scheduling maintenance, organizing disaster recovery processes, and managing deployments.
- Strong ability to explain technical concepts to non-technical users and collaborate effectively with vendors and internal teams.
- Knowledge of accurate documentation and adherence to IT security and compliance standards.
- Ability to understand user needs and tailor solutions to operational requirements.
Extra Information That Matters
Hiring Range Details: The hiring range for this role is 79,158 – 98,948. The annual salary may vary within this range depending on a number of factors, including a candidate’s qualifications.
Fostering a strong safety culture: TSSA has earned the 5-Star Safety Cultures Award from Canadian Occupational Safety magazine for three consecutive years (2022-2024). For more information on TSSA and our values please visit our career page {hyperlink}
Equal Opportunity Employer: TSSA is committed to diversity and inclusion. We are committed to building and maintaining collaborative, caring and positive work environments so that our employees bring their whole selves to work each and every day. We encourage all qualified applicants to apply without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status or disability. Only those selected for an interview will be contacted.
Accommodation: TSSA is pleased to offer accommodation for applicants with disabilities. If you are interested in applying for a job opportunity, or are contacted by us regarding a job opportunity, please advise of any accommodation you may require.
Posting Details: This job posting is for an existing vacancy within TSSA. We are actively seeking a qualified candidate to fill the current position. We encourage all interested applicants to apply. TSSA uses AI to support screening of pre-screening question responses. Even if an application is flagged by the system, our team endeavours to review all candidates’ qualifications and experience.
