The Derrick Golf and Winter Club is Edmonton’s most complete family-oriented private club. Members of all ages and abilities enjoy golf, tennis, swimming, racquet sports, and a wide range of athletic and social activities year-round, all within a friendly, safe, and first-class environment.
We are currently seeking a dedicated and experienced Banquet Supervisor to join our dynamic team.
Reporting to the Banquet Manager, the Banquet Supervisor will liaise with the Banquet Manager, Catering Manager, and other F&B Management to ensure open lines of communication to execute all Banquets and Events to the highest Standard. Responsibilities and essential job functions include but are not limited to the following:
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Assist the Banquets Manager and other supervisors with the overall operations of events and functions at the Club.
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Provide excellent customer service to members and their guests.
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Assist with promoting and maintaining a positive team environment.
- Assist with resolving issues with members.
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Staying up to date with the latest industry best practices standards based off the legislative and government mandated policy changes including hospitality, catering and sales
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Ensure all staff are up to date on changes to legislative or policy changes.
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Assist all staff to ensure they are adhering to all policies and procedures designated by the club.
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Member and guest satisfaction
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Service in a timely and professional manner
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Follow all policies, procedures and safety guidelines outlined by the Club.
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Ensure the proper handling and cleaning of equipment, glass, China, and silverware.
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Ensure immediate communication of special requests or concerns made by members and their guests to direct supervisor.
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Follow all opening and closing procedures to ensure areas are secured.
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Prepare cocktails, pour wine and beer for guests.
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Serve food and beverage and take payment as required.
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Check guest identification if they appear under the age of 25.
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Other duties as required.
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Solid written and verbal communication skills
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A passion for process improvement, great problem-solving, and decision-making abilities
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Solid manager of people with a track record of building effective relationships
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Superior customer service and multi-tasking skills
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Proficient with computers
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Ability to build effective teams, inspire others to go above and beyond and provide coaching where needed.
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3 or more years’ relevant working experience
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Strong knowledge of contracts, catering, and sales
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Proserve
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Able to work under pressure in a fast-paced work environment.
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Working directly with a diverse team of servers, chefs, and managers
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Ability to work a flexible work schedule including weekends, evenings, and some holidays.
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Standing or walking for a long period of time
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Moving and setting tables for the events
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Staff meal allowance
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Staff discounts
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Competitive wages
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Comprehensive Benefits package
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Training & Development
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Pro Shop Discounts
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Diverse and Welcoming Work Culture
Learn more about us by visiting - https://www.derrickclub.com/Our_Club/Testimonials
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