Job Overview
Reporting to the Executive Director, the Senior Human Resources Manager provides strategic and operational leadership for all human resources and people & culture functions. The role supports organizational effectiveness through leadership in labour relations, employee engagement, talent management, organizational development, compensation and benefits, policy development, workplace health and safety, and legislative compliance.
This is a senior leadership role for an experienced HR professional who is ready to operate at a strategic level and help design the future of people and culture at Wyndham House.
This role is a key member of the leadership team and holds organizational responsibility for HR strategy, labour relations, culture development, and employee experience. This is not a purely operational HR role—it is a leadership position with authority to shape systems, guide management practice, and influence organizational direction.
This role is also designed as a clear succession pathway to Director, Corporate Services, as the organization continues to grow and evolve.
Responsibilities
- Lead people and culture strategies aligned with organizational mission and values. This includes advising the Executive Director and leadership team on organizational design, workforce planning, and people risks.
- Provide leadership in labour relations, collective bargaining, grievance management, and workplace investigations.
- Point of contact for local and regional union representatives regarding labour relations matters.
- Oversee all areas of recruitment, onboarding, retention, succession planning, and workforce planning.
- Support managers through coaching, performance management, and employee relations guidance. Provide senior-level guidance to managers on complex employee relations matters, including performance management, conflict resolution, and workplace investigations
- Develop and maintain HR policies, programs, and systems.
- Champion employee engagement, wellness, recognition, and organizational culture.
- Oversee HR metrics, reporting, compensation, benefits, disability management, and HRIS systems.
- Manage HR budgets and contribute to organizational planning and reporting.
- Monitor human resources practices for compliance and quality assurance.
- Review performance appraisal process to confirm reviews are meeting performance schedules.
- Take an active role in internal committees to support and develop HR initiatives.
Qualifications
- Degree in Human Resources, Business Administration, Public Administration, or related field. CHRL designation preferred.
- 3-5 years of progressive HR experience including leadership responsibilities. Experience in a unionized environment, including leading the grievance process or other legal matters on behalf of an organization.
- Strong knowledge of Ontario employment and labour legislation.
Additional Requirements
- Successful Vulnerable Sector Police Check
- Ability to work in-person in Guelph, Ontario
Judgement Required
- Follows broadly established methods and procedures; adapts established guidelines, process steps to achieve desired end results, e.g. recruitment, employee and labour relations, policy development.
- Modify, or change broadly established methods and procedures, but stay within program or legislative boundaries, e.g. policies, compensation. Uses broad parameters regarding HR practices/programs and HR strategies.
- Develop new solutions to diverse and complex problems with conflicting requirements, e.g. employee and relations, new HR procedures and programs.
Working at Wyndham House
At Wyndham House, we recognize that our people are at the heart of our impact. We are committed to creating a workplace that is supportive, inclusive, and responsive to the needs of our staff.
We encourage applications from individuals with diverse lived experiences, including those who identify as Indigenous, Black, racialized, 2SLGBTQ+, and/or have experienced housing instability. Accommodation is available throughout the recruitment process in accordance with the Ontario Human Rights Code.
Interested applicants are asked to submit their resume and cover letter to [email protected] by Tuesday July 7th at 9am.
Pay: $90,000.00-$95,000.00 per year
Benefits:
- Company events
- On-site parking
- Paid time off
Work Location: In person
