MCG Careers, Inc. is seeking a Full-time Dental Administrative Assistant on behalf of our employer partner (in the Winning Edge-Workplace Training Program), a busy dental clinic in Calgary.
Their administrative team is the heartbeat of their holistic practice. They don’t just manage schedules; they strive to deliver an exceptional, "Disney-level" experience to every client. Their front-end operations are rooted in empowerment, wellness education, and seamless office flow, helping clients navigate their holistic dental journey with confidence and trust.
KEY RESPONSIBILITIES
- Client Experience & Scheduling: Greet clients warmly, answer inquiries (phone, email, text) with intent to understand, and efficiently schedule and confirm treatment/hygiene appointments.
- Financial & Insurance Coordination: Verify insurance eligibility, submit claims, process payments, manage accounts receivable, and assist with standard banking deposits.
- Clinic Flow & Administration: Conduct daily opening/closing checklists, perform chart audits to optimize scheduling efficiency, manage lab cases, and maintain organized inventory and office supplies.
- Brand Advocacy & Teamwork: Eagerly collaborate with team members, participate in regular strategy meetings, proactively request 5-star reviews, and promote our holistic brand and provider community.
- Health, Safety & Compliance: Adhere to privacy laws, infection control standards (IPC/ADA), and clinic safety protocols, while building familiarity with holistic practices (like IAOMT/SMART protocols).
WHAT THEY ARE LOOKING FOR
- A positive, collaborative "early adopter" who embraces new protocols and business decisions.
- Outstanding communication skills with a natural ability to turn client challenges into positive opportunities.
- A proactive teammate willing to flex and go the extra mile to support the office flow.
- Diligence regarding personal health information and privacy consideration.
- Dental or medical administration, reception, front-desk experience is an asset
- A medical or dental administration diploma is also an asset but not required.
The company is willing to train the right candidate who is highly trainable!
Winning Edge – Workplace Training Program Requirements
To qualify for this opportunity through the Winning Edge Program, applicants must meet the following criteria:
- Must be a Permanent Resident or Canadian Citizen.
- Must be unemployed at the time of intake.
- Ready, willing, and able to work full-time (up to 40 hours/week).
- Not a current student or enrolled in any program or school.
How to Apply
Please submit your application directly on Indeed and upload your original resume (NOT an Indeed resume). Previous applicants need NOT apply. Only candidates who meet both role requirements and the Winning Edge Program eligibility will be contacted.
Pay: $17.00-$20.00 per hour
Work Location: In person
