Join us at Ottawa Community Housing, where we are more than a home to about 33,000 tenants across approximately 15,000 homes. As Ottawa's largest social and affordable housing provider, ranking second largest in Ontario and fourth largest in Canada, we're committed to enhancing tenant well-being through partnerships with local service providers and support agencies.
At OCH, diversity and equal opportunities are at the core of our workplace culture. We strive to mirror the vibrant communities of our city and have been honoured as the National Capital Region's Top Employer every year since 2018.
WE ARE PROUD BECAUSE EVERY DAY WE MAKE A DIFFERENCE!
Together, we're transforming tenants' lives by “providing more than a home, because we care”.
What we offer:
Joining OCH means making a meaningful difference every day. We provide opportunities to positively impact your community in multiple ways. Recognizing that our employees are the cornerstone of our organization, we offer a comprehensive and competitive compensation and benefits package, flexible work options, professional development opportunities, health and wellness programs, and more.
What we seek:
OCH is currently seeking a dedicated Human Resources Advisor to provide strategic and operational, client-focused human resources services that support the organization's strategic objectives, values, and culture. Under the guidance of the Director, Homan Resources, the HR Advisor works collaboratively with assigned client groups, leveraging their expertise to provide proactive advice, coaching, and solutions across a broad range of HR functions, including employee and labour relations, talent management, talent attraction and acquisition, disability management, and organizational design. The HR Advisor ensures alignment with applicable legislation, collective agreements, organizational policies, and HR objectives while aligning people strategies with departmental and business priorities. By building strong, collaborative relationships and establishing credibility as a trusted advisor, the HR Advisor partners with leaders, managers, unions, employees, and HR colleagues to develop effective, practical solutions to a wide range of human resources challenges and opportunities.
Human Resources Advisor with OCH:
In this role, you will help build a highly engaged, diverse, and high-performing workforce that supports exceptional tenant services, strong community partnerships, and operational excellence. By providing trusted advice to leaders and fostering a positive workplace culture aligned with OCH’s values of Collaboration, Accountability, Respect and Excellence, the HR Advisor enables the organization to strengthen employee engagement, drive innovation, and successfully achieve its mission of changing lives by providing our tenants with a place to call home.
As an HR Advisor, some of the things you will do include:
Provide expert advice and develop solutions in response to HR issues and needs, ensuring alignment with business objectives, collective agreements, employment legislation, and organizational policies.
Coach, advise, and support managers and employees on employee and labour relations matters, including performance management, progressive discipline, terminations, workplace accommodations, and return-to-work planning.
Lead workplace investigations, ensuring a fair, comprehensive and legally compliant process, maintaining confidentiality and mitigating risk throughout the process.
Partner with leaders to identify, address, and proactively resolve workplace conflicts, grievances, and employee performance concerns, while promoting positive employee engagement and workplace culture
Lead grievance management strategies, settlements, and create legally binding MOAs/MOUs.
Serve as an integral member of the collective bargaining team, supporting the negotiation, renewal, interpretation, implementation, and ongoing administration of collective agreements.
Proactively collaborate with unions to avoid grievances and assist in developing case strategies.
Collaborate with legal counsel on arbitrations, WSIAT hearings, and case preparation.
Collaborate with members of the Human Resources team across functional areas to deliver integrated HR solutions that support workforce planning, recruitment, employee development, retention, health and safety, and employee well-being.
Works collaboratively with client groups to provide strategic advice and input on organizational restructuring initiatives, workforce planning and succession planning.
Collaborate with internal and external stakeholders to foster a positive, inclusive, and respectful work environment and promote early conflict resolution.
Maintain current knowledge of employment legislation, employee and labour relations trends, and HR best practices and contribute to the continuous improvement of HR programs, policies, and practices.
Contribute to the development and maintenance of job descriptions and job evaluation processes, HRIS data integrity, reporting, and analysis to support informed decision-making.
As an HR Advisor, you can look forward to:
Meaningful work that improves tenant lives through safe, stable housing
The opportunity to help build stronger, more inclusive communities across Ottawa
A role with a purpose-driven, award-winning housing organization
An inclusive culture where you can be your authentic self and feel you belong
Career growth through training, mentorship, and development
Opportunities to engage in DEI initiatives, peer programs, and volunteering
Competitive compensation with a Total Rewards package and pension to support your health, wellbeing, and family
Pride in contributing to work that makes a lasting difference in your city
What you bring:
Education & Experience:
A typical candidate will have the following qualifications and experience. Exceptional candidates with different qualifications will be considered at the discretion of the employer if demonstrated experience, knowledge, and ability warrant.
Undergraduate degree in Human Resources, Industrial Relations, Business Administration or a related field.
Minimum of five (5) years of experience providing human resources and/or labour relations advice to clients with diverse needs in a unionized environment.
Certified Human Resources Leader (CHRL) designation is an asset.
Broad knowledge of current best practices in human resources and labour relations.
Specialized knowledge in the areas of complex labour/employee relations and employment legislation; collective agreements technical documents, rules and provisions; and related case law and precedents.
Knowledge of OCH structure and operations, human resources policies, procedures, and programs, and collective and employment agreements.
Knowledge of Word, Excel, PowerPoint, Outlook, human resource information systems and other standard corporate software.
Understanding of the values, vision and mission of Ottawa Community Housing and a commitment to support those objectives.
Must be familiar with all applicable statutory requirements, policies, procedures and guidelines relevant to area of work.
Knowledge of applicable health and safety legislation, including the rights and responsibilities of workers and supervisors.
Knowledge of workplace investigation processes.
Knowledge of disability and accommodation requirements and legislation.
Skills and abilities:
Excellent client service skills with the ability to work effectively with employees, managers, and stakeholders at all levels of the organization.
Strong organizational and time management skills with a proven ability to manage multiple priorities in a fast-paced environment and meet deadlines.
Excellent communication skills, both oral and written, with the ability to collaborate, influence, negotiate, facilitate, present, resolve conflict, and mediate complex, sensitive situations.
Strong analytical, critical thinking, and problem-solving skills, with the ability to identify risks, interpret data, and recommend strategic solutions.
Ability to exercise discretion, initiative, tact, diplomacy, and a high degree of confidentiality in all interactions.
Proficiency in interpreting and applying collective agreements, employment contracts, policies, procedures, and employment-related legislation.
Ability to work independently, including off-site, with minimal supervision while fostering a team-based approach to service delivery.
Proficient in the use of information technology, including HRIS, data analytics, and other systems or tools to support decision-making and performance.
Proficiency in English, oral, reading and writing is required
Proficiency in French, oral, reading and writing is preferred
Other requirements:
Work conditions:
This is a permanent full-time (36.25 hours per week) hybrid position with on-site attendance as required.
Other details about the role:
Affiliation: Professional Exempt
Salary: $94,651.72 - $118,800.04 per year
OCH is committed to providing accommodations for people with disabilities. If you require an accommodation, please notify Human Resources and we will work with you to jointly address your needs.
BUILD YOUR FUTURE. INSPIRE CHANGE. MAKE AN IMPACT.
Apply now!
