Dyand Mechanical Systems and The Wood Energy Store are currently hiring for a full time position for a Parts Customer Service Representative. This is an excellent opportunity to get involved & grow in a team environment, where your efforts are recognized and is greatly appreciated. Join a company who values each customer, employee and where the company is committed to providing exceptional service through strong teamwork.
The Role:
- Assist walk in customers for parts
- Answer and return calls from customers inquiring about parts
- Updating and replenishing show floor literature
- Order needed literature for sales teams
- Assist Director of Sales as required
- Quotes as requested
- Coordinate required daily parts for service technicians
- Coverage of Reception breaks
Qualifications:
- Ability to multi task on various projects at the same time and manage the priorities
- HVAC and/or Fireplace parts knowledge would be an asset
- Resourceful
- Professionalism with customer interactions
- Excellent verbal and written communication skills
- Competent computer skills with Excel experience
- Excellent Time management and organizational skills
- Attention to detail is key
- Self motivated
Dyand Mechanical and Wood & Energy Store is proud to offer:
- Competitive wages
- Medical and dental
- Growth opportunities
If you are looking for an opportunity with a stable, growing company, email your resume. Only those who are qualified will be contacted for an interview.
Job Type: Full-time
Pay: $19.00-$21.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Experience:
- customer service: 2 years (preferred)
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
