Job Title: Commercial Service Technician Lead
Location: Calgary, Alberta
We are innovative, customer-centric, professional, and our goal is to provide exceptional service for our customers. This role is pivotal as the primary support for commercial/industrial customers, responsible for service and installation of Doors and Docks in todays every-changing market.
We have a solid backlog of work and are looking for the right team members to join our crew! Areas of work are installing, troubleshooting and repairing commercial/industrial doors, door opening systems, gate opening systems and dock leveling systems. This position has working conditions that expose you to various weather conditions and require you to work in a dirty, dusty, oily environment.
Responsibilities:
- Service and install various products, including but not limited to: sectional doors, rolling doors, fire doors, loading dock equipment, impact doors, rubber doors, fabric doors, and roll shutters.
- Repair and troubleshoot defective equipment.
- Maintaining proper truck stock, inventory, and company vehicle.
- Responsible for accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.
- Interact with customers, end-users, and general contractors courteously and professionally.
- Apply critical thinking and problem-solving skills to address diverse door and site requirements.
- Performing routine preventative maintenance.
- Adhere to all safety policies and procedures.
- Promote the company’s operational visions, values, and goals.
- Participate in training or other team activities to support ongoing continuous improvement.
- Perform other duties as assigned by the Manager or his/her designate.
Qualifications:
- At least 4- 10 years experience in including sectional doors, rolling doors, fire doors, loading dock equipment, impact doors, rubber doors, fabric doors, and roll shutters.
- Electrical experience is a plus.
- Some travel required (overnight, weekends)
- On call rotation
- Valid driver’s license with a clean driving record – Class 5
- Demonstrated mechanical aptitude and troubleshooting skills.
- Ability to handle a physical workload.
- Proficient with power tools.
- Independent work capability.
- Service-oriented individual with effective written/verbal communication skills.
- Comfortable working at heights.
- Adaptability to a changing work environment.
- Effective interpersonal skills.
- High school diploma or equivalent.
- Must pass background check
- Basic math skills.
Working Conditions:
- Must be able to work in any weather conditions (indoors/outdoors).
Come work with us! If you are passionate about delivering high-quality service and have the skills necessary for this role, we encourage you to apply. Join us in making a positive impact through your expertise as Commercial Service Technician.
We offer:
- Competitive base salary
- Competitive and comprehensive benefit package 100% company-paid
- Vacation Pay
- Standard business hours are 7:00 AM-4:00 PM. At times technicians will work early or stay late.
- Company truck and Fuel Card
- Paid on-call rotation and standby fee
- Company Paid Power Tools (must supply own hand tools).
- Growth opportunities.
- Pension Plan
- Ongoing training.
- Positive work environment.
- Stable, growing company.
We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team.
Job Types: Full-time, Permanent
Pay: $38.00-$46.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Language:
Work Location: On the road
