Spark by Hilton Oshawa is seeking a reliable, customer-focused, and detail-oriented individual to join our team as a Part-Time Front Desk Agent / Night Auditor. This role combines exceptional guest service with overnight auditing responsibilities to ensure a smooth and efficient hotel operation.
Key Responsibilities
Front Desk Duties
- Welcome guests and provide a friendly, professional check-in and check-out experience.
- Respond to guest inquiries, requests, and concerns promptly and courteously.
- Process reservations, cancellations, and modifications.
- Handle cash, credit card transactions, and maintain accurate records.
- Promote hotel amenities and local attractions.
Night Audit Duties
- Complete daily financial and accounting procedures.
- Reconcile guest accounts and balance daily transactions.
- Prepare and distribute required reports.
- Ensure accuracy of room charges and revenue postings.
- Maintain hotel security and safety procedures during overnight hours.
Qualifications
- Previous hotel or customer service experience is an asset.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks.
- Basic computer skills and attention to detail.
- Ability to work overnight shifts, weekends, and holidays as required.
- Reliable, professional, and guest-focused attitude.
What We Offer
- Training and development opportunities
- Supportive team environment
- Opportunity to grow within the Hilton family of brands
How to Apply
Interested candidates are encouraged to submit their resume and availability for consideration. You can also email it to [email protected]
Pay: $18.00-$19.00 per hour
Work Location: In person
