Vista Eyecare has been serving the community for over 40 years. Our local, independently owned, and operated clinic is a multi-doctor, full-scope practice that also provides dry eye treatments, low vision services and Macumira therapies. We pride ourselves on our outgoing, supportive, compassionate, and dynamic team.
We are seeking an experienced and confident Optometric Receptionist to join our fast-paced, patient-focused clinic. This role is ideal for someone who is detail oriented, thrives in a busy environment, and takes pride in delivering operational excellence. We are looking for someone who is interested in full-time, long-term employment and is committed to investing in an exciting and rewarding career path.
Minimum 1 year reception experience in a high-volume medical or optometric office setting. Starting wage will vary depending on previous experience.
Benefits:
- Extended Health benefits/Health spending account
- Free eyewear and eyecare, as well as family discounts
- Paid vacation
- Continued learning opportunities
- Positive and supportive work environment
Responsibilities:
- Greet patients warmly and ensure a positive initial impression
- Manage patient flow, appointment booking, and multi-schedule coordination
- Answer multi-line phone system and respond to patient inquiries promptly and professionally
- Maintain accurate patient records and ensure privacy standards are upheld
- Handle administrative tasks such as scanning, faxing and responding to emails
- Accurately verify and run insurance claims and process payments
- Assist in MSP billing procedures and generate daily financial reports
- Maintain professional relationships with local Ophthalmology offices and doctors to coordinate patient care
- Effectively manage communication between the Optometrists, staff, and patients to ensure smooth operation of the clinic
Qualifications:
- Previous reception experience in a multi-doctor medical or optometric setting required
- Strong organizational and multitasking skills in a high-volume setting
- Ability to maintain a calm and professional demeanor under pressure
- Meticulous attention to detail, and accuracy in data entry and record keeping
- Excellent communication skills, with a friendly and positive work attitude
Schedule:
- Monday to Friday (37.5hrs/week)
- Closed all stat holidays
- Possible evenings shifts to 6:30pm
Please reply with your resume and cover letter. Only candidates being considered will be contacted.
Job Type: Full-time
Pay: $23.00-$28.00 per hour
Application question(s):
- Do you currently live in Victoria, BC?
Experience:
- Medical or Optometric Reception: 1 year (required)
Work Location: In person
