We are seeking an experienced and highly motivated Dental Office Manager to lead our front office operations and support our clinical team. This role is ideal for someone who thrives in a fast-paced clinical environment, enjoys working with people, and takes pride in keeping systems running smoothly.
About Us
We are a warm, welcoming, and highly organized dental practice located in North Vancouver, committed to delivering exceptional patient care within a positive and supportive environment. Our clinic provides a comprehensive range of services, including general dentistry, implants, endodontics, and Invisalign, with a strong emphasis on teamwork, efficiency, and an outstanding patient experience.
IQ Dental has proudly served the North Vancouver community for over 20 years, offering a well-established and loyal patient base, modern technology, and a collaborative, team-oriented workplace dedicated to clinical excellence.
Key Responsibilities
- Oversee daily operations of the dental office to ensure efficiency and a high standard of patient care
- Lead, support, and motivate the administrative team
- Manage scheduling, patient flow, and appointment optimization
- Handle billing, insurance claims, and accounts receivable
- Maintain strong communication between clinical and administrative teams
- Ensure compliance with office policies, procedures, and regulatory standards
- Assist with onboarding, and training new team members
- Address patient inquiries and concerns with professionalism and care
Qualifications
- Minimum of 2 years experience in dental administration
- Deep understanding of Tracker dental software is a must
- Demonstrated leadership capability with the ability to effectively guide, mentor, and support a team
- Exhibits a high degree of professionalism, confidence, and sound judgment, supported by strong analytical and problem-solving skills
- Proficiency proficiency with dental practice management software (Tracker experience is considered an asset)
- Exceptional organizational, interpersonal, and communication skills
- Proven ability to implement, and optimize systems and workflows to enhance operational efficiency
- Fluency in Farsi considered an asset
- Composed, solutions-focused approach with the ability to perform effectively in a fast-paced clinical environment
- Able to work Saturdays as needed
What We Offer
- Competitive hourly wage (based on experience)
- Supportive, team-focused work environment
- Opportunity to grow within a modern and expanding practice
- Work-life balance in a beautiful North Vancouver location
- Dental Care
- Paid parking
Join a team where your leadership makes a meaningful impact—both for patients and the people you work with every day.
Job Types: Full-time, Permanent
Pay: $38.00-$45.00 per hour
Expected hours: 40.0 per week
Ability to commute/relocate:
- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Dental Office Management: 3 years (required)
- Tracker dental software: 2 years (required)
Language:
Work Location: In person
