Job Overview
We are seeking a detail-oriented and friendly Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office environment, ensuring smooth daily operations. This role requires excellent organizational skills, familiarity with electronic medical records, and the ability to handle multiple responsibilities at once. Prior experience with dental or medical office procedures is highly valued, along with proficiency in office software and multi-line phone systems. The Medical Office Assistant plays a vital role in delivering quality patient care through efficient front desk management and administrative support.
Duties
- Greet patients and visitors warmly at the front desk, providing excellent customer service.
- Manage appointment scheduling, cancellations, and confirmations using electronic medical records systems Accuro
- Answer multi-line phone systems promptly and professionally, directing calls as needed.
- Collect patient information, verify insurance details, and update electronic health records accurately.
- Assist with check-in and check-out procedures, including processing payments and scheduling follow-up visits.
- Maintain organized patient files and ensure confidentiality of sensitive information in compliance with HIPAA regulations.
- Support clinical staff by preparing necessary documentation and assisting with administrative tasks as required.
- Handle correspondence, faxing, scanning, and other clerical duties to ensure efficient office workflow.
Requirements
- Prior experience as a Medical Office Assistant is preferred.
- Proficiency with electronic medical records systems Accuro.
- Strong knowledge of medical terminology and dental terminology is highly desirable.
- Demonstrated experience managing multi-line phone systems in a busy office setting.
- Excellent organizational skills with attention to detail for accurate data entry and record keeping.
- Ability to work efficiently both independently and as part of a team in a fast-paced environment.
- Previous office experience in healthcare settings is preferred but not required.
- Strong communication skills, professionalism, and a friendly demeanor are essential for success in this role.
Pay: $16.80-$18.00 per hour
Work Location: In person
