Vacancy: Permanent Full time Business Unit Clerk – OR Booking, Perioperative
Wage Grid: $28.76 - $29.86
Reference Number: #26-108 FT BUC OR BOOKING
Please note: This is for an existing vacancy
ROLES AND RESPONSIBILITIES
PATIENT SAFETY
Every employee's responsibility is to ensure that the hospital's patient safety goal continues to be the centrepiece of our quality and risk management program and that every patient is treated within a safe environment. To ensure compliance with this goal, each employee must:
- Find, report, and prevent incidents/near misses or adverse effects
- Communicate/report areas of concern immediately to your Manager
- Complete a Near Miss Form or Incident Report to communicate or report incidents or near misses
SUMMARY OF POSITION:
Reporting directly to the Clinical Manager, Perioperative Services, the OR Booking Clerk is responsible for providing an efficient centralized booking process to manage patient and surgeon access to perioperative services.
NATURE AND SCOPE OF WORK
- Receive and schedule operating room bookings including required surgical and diagnostic procedures.
- Direct requests and/or provide information regarding preparation for surgical and diagnostic procedures.
- Organize consecutive appointments ensuring a client centered focus for access to perioperative services.
- Organize the OR schedule to optimize OR utilization and surgeons’ time.
- Interface effectively with clients and service providers to communicate delays and unavoidable changes to schedules.
- Coordinate patient booking procedures related to access of ambulatory care services.
- Act as a liaison between the operating room departmental staff, assisting personnel, surgeons, admins and patients in the planning for operating room care delivery.
- Other duties as required.
QUALIFICATIONS
- Medical terminology certificate or completion within 3 months of hire
- Graduate of a medical office administration program or equivalent combination of post-secondary education and/or relevant experience
- 2 years’ experience providing administrative support within a hospital setting
- Computer literacy in Windows applications such as word, excel, power point, outlook
- Experience with Epic electronic health record is an asset.
- Excellent record keeping abilities.
- Demonstrated ability to communicate effectively with various hospital services, medical and nursing personnel, as well as members of the public
- Demonstrated ability of independently employing problem solving and conflict resolution strategies
- Good attendance, to support required continuity of the OR booking function
- Knowledge of Operating Room booking procedures, an asset
- Excellent attendance and appropriate availability to fulfil shift commitment
- Ability to relate well with patients, members of the health care team and the general public
- Responsible for own professional development
- Ensure that patients are treated within a safe environment
- Obtain a satisfactory Police Check (vulnerable sector)
ALIGNMENT WITH WDMH COMMITMENT STATEMENT
The duties and responsibilities of this position include alignment with the Winchester District Memorial Hospital's Commitment Statement. It is the Hospital’s mandate to ensure that all employees adhere to the following as a duty of their employment:
Our Commitment
We are here to care for our patients with compassion - close to home and with our partners.
We pursue excellence in all we do.
We are one team. We value respect, accountability, innovation, and learning.
APPLICATION INFORMATION
Interested applicants should apply in writing, (by email only) indicating their qualifications in a cover letter and resume to Brenda Fancey, Corporate Manager - Recruitment, Compensation and Benefits.
At WDMH, we want you to experience work that is positive and rewarding -- in a safe, supportive, and professional environment. We are driven by Compassionate Excellence and are committed to providing an inclusive and barrier-free work environment. We invite all qualified applicants to explore careers with WDMH.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
We appreciate interest from all candidates, however only those selected for an interview will be contacted.
Pay: $28.76-$29.86 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
