Job Summary
Our resort campground operation is busiest on weekends and we provide amenities and services from early morning until late at night. Prosepective team members should expect a dynamic, fast-paced work environment where flexibility and teamwork are essential. Evening and weekend shifts are part of every team members schedule. In addition to a primary job duties, employees will be required to assist with general cleaning and upkeep both indoors and outdoors. Camping is a labour-intensive industry, and we are seeking individuals who are reliable, adaptable, and willing to roll up their sleeves to help keep our resort safe, clean, and welcoming for our guests.
We are seeking a professional, motivated, friendly, efficient, and dedicated Office Clerk to support our campground operations. This role offers practical skills development, inclusive customer service experience, and stable seasonal employment that contributes to the success of a local small business.
The successful candidate will possess strong verbal and written communication skills. Use of Excel and Google sheets is mandatory, quick and accurate typing and data entry skills are a must. Familiarity with office systems, including QuickBooks is an asset.
Responsibilities
- Learn and apply campground information, rules, regulations, and policies.
- Communicate clearly and professionally with co-workers, supervisors. Communicate clearly and professionally with customers in English and French
- Maintain a positive, customer-focused attitude with all visitors.
- Help resolve customer concerns and apply policies fairly and consistently.
- Provide courteous service on the telephone, by email
- Assist supervisors and managers with problem-solving and operational issues.
- Support building and property opening, closing, and general supervision.
- Manage and stock inventory for both retail sales and storage areas.
- Assist with ongoing cleaning, upkeep, and maintenance of office spaces and buildings.
- Participate in staff meetings and contribute to collaborative decision-making.
- Perform other duties as assigned by the Managers or Campground Owners.
- Perform organizational tasks accurately and efficiently to maintain employers and staff member calendars.
- Organize and maintain filing systems, ensuring easy access to documents and information.
- Type forms, email and bulletins , correspondence, reports, and other documents routinely
- Provide support to various departments as needed, contributing to overall office productivity.
- Greet customers and visitors in a friendly manner, serving as a point of contact within the campground.
- Assist with bookkeeping tasks using QuickBooks for financial record keeping.
Experience
- Previous experience with secretarial duties or in a similar administrative role is preferred.
- Strong organizational skills and attention to detail are critical for success in this position.
- Proficiency in typing and hand writing (printing) is essential.
- Ability to work collaboratively in a team-oriented environment while managing multiple tasks effectively.
- Familiarity with camping and / or a campground setting is preferred.
- Join our amazing team where your contributions will make a significant impact on our operations!
- Anticipate hours to be Saturday to Wednesday with approximately 6 - 8 hours daily between 9:00 a.m. and 9:30 p.m. 24 - 32 hours weekly.
Pay: $19.00-$22.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Flexible language requirement:
Language:
Work Location: In person
