Purpose & Scope:
The Assistant Operations Manager plays an integral role in supporting the operations team in a fast-paced produce environment. This role works closely with the Production Manager & Director of Operations to oversee all aspects of production and distribution, from production planning and packaging, to receiving, picking, and shipping, all while ensuring efficiency, productivity, and adherence to quality standards. This role also supports the Production Manager and Director of Operations in coaching, mentoring, and disciplinary action. Job performance is measured by service level efficiency and execution to meet the needs of the customers, both internally and externally.
Peak of the Market Ltd. is rooted in growers and powered by collaboration. For more than 80 years, we’ve partnered with dedicated growers to bring fresh, high-quality vegetables to tables across North America. As stewards of the land and champions of the produce industry, we’re committed to sustainable practices, and a culture where everyone—growers, employees, and customers—matters. Our culture is built on resilience, grit, and an enduring passion for delivering exceptional produce, every season, every year.
Responsibilities:
- Assist in creating and managing the Distribution Centre (DC) schedules for production and shipping and receiving.
- Work in conjunction with the Procurement team to secure raw materials required for the packaging process to meet sales demand.
- Support managers in leading teams to success through coaching, discipline, training, and mentorship.
- Support receiving and order picking while ensuring accurate, timely processing and completion of all required documentation.
- Responsible for health and safety, Operations.
- Work with Operations Managers/Supervisors and staff to ensure the DC maintains a British Retail Consortium accreditation.
- Challenge the status quo and consistently identify areas for improvement.
- Assist in the development and implementation of standardized KPI’s for the departments.
- Maintain professional communication when in contact with Staff, Customers, Growers, and Suppliers.
- Adhere to all Company policies, rules, and regulations.
- Provide support for the Director of Operations and/or Production Manager in their absence.
- Due to the nature of the role, occasional availability outside regular business hours may be required.
Qualifications:
- 3+ years’ supervisory experience within a production or distribution environment.
- Familiar with and understands production efficiencies and the shipping/receiving process.
- Thrives in a fast-paced setting with demonstrated urgency, excellence in organizing, prioritizing and multitasking to consistently ensure project completion.
- Excellent working knowledge of Health & Safety workplace regulations.
- Mechanically inclined.
- Demonstrate strong listening, written and oral communication skills.
- Exceptional analytical and problem-solving skills with a proactive, self-directed approach and adaptability.
- Physically fit to perform tasks as required. Be able to lift 50lb on a regular basis.
- Strong aptitude for working within Microsoft 365.
- Experience with food safety accreditation programs considered an asset.
- Previous forklift and pallet movers experience is an asset.
Reports to: Director of Operations
Working Conditions and Position Specifics:
- Must be physically fit to perform tasks required
- Must have ability to work at various heights
- Ability to work with loud noises
- Tolerance for cool temperatures
- All staff are required to wear steel toed shoes
We thank all applicants, but only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Vision care
Education:
- Secondary School (required)
Experience:
- Forklift: 2 years (required)
- Warehouse distribution: 2 years (required)
- Supervising & Leadership: 3 years (required)
Language:
Licence/Certification:
- Forklift Licence (required)
Work Location: In person
