Canada West Veterinary Specialists (CWVS), a privately owned and operated, multi-disciplinary emergency and specialty hospital is looking for exceptional Patient Care Assistants to join our Diagnostic Imaging department.
The Radiology Patient Care Assistant works closely with the Radiologists and the Technicians providing diagnostic imaging services to inpatients and outpatients. The position entails handling of patients for imaging (such as ultrasound), and communicating with clients, veterinarians and veterinary staff. The radiology assistant directly assists with ultrasonography, radiography, fluoroscopy, CT, and MRI
JOIN US? Although a busy hospital we take pride in our staff and focus on providing a safe and fun place to build a career.
BENEFITS
- We grow together with our monthly in-house Continuing Education presentations
- Subsidized extended health benefits
- Paid sick days
- Uniform allowance per year
- Wellness Spending account per year
- We provide employer paid Pet insurance that insures up to 2 pets
- RRSP matching program
- Rewards and recognition program to recognize our staff’s hard work and contributions to our success
- We believe in your well-being and provide a company sponsored Employee Assistance Program (EAP) enabling access to caring professionals that can help access support related to fitness, physical health and mental well-being programs
- We have fun together with our hospital sponsored social events like; having Food Trucks visit us onsite, Halloween pumpkin carving contests, Annual Christmas Party, Pub Nights, etc.
DUTIES & RESPONSIBILITIES
- Assists the service in its overall communication with other areas of the hospital
- Communicates efficiently and effectively with clients, referring veterinarians, CWVS doctors and staff
- Ensures supply inventory is sufficient to meet the needs of the service
- Assists in restraining of patients so that the Specialist or Technician can perform procedures effectively
- Ensures that written communications including referrals, telephone messages and emails are dealt with in a timely manner
- Ensures that procedures are accurately documented in advance of daily invoicing
- On direction from individual doctors in the service, obtains information from or disseminates information to referring veterinarians and their practice staff, clients, CWVS doctors and staff, vendors etc.
- Thorough understanding of all procedures and protocols within the radiology service as well as the ability to use all equipment (including CT, ultrasound, radiography and fluoroscopy) safely and effectively
- Ability to review medical images for quality control (such as reviewing radiographs and confirming whether the images are of diagnostic quality)
- Use and management of hospital PACS systems
- Greet and offer assistance to clients
- Coordinates admissions and discharges of patients to the service
- Willing to go above and beyond to exceed client expectations
- Responsible for keeping service areas clean and organized
- Assist in anesthesia/sedation induction and monitoring under the supervision of the Specialist or Technician
- Responsible for setting up procedures and cleaning of the Radiology equipment
- As a member of the overall CWVS team, you may be required to assist in other areas of the hospital when your service is not in need of you or if the doctor on the service is away. This could involve working any shift within the twenty-four-hour operating day of the hospital, including weekends and holidays
KNOWLEDGE, SKILLS AND EXPERIENCE
- Strong multi-tasking abilities
- Ability to work in high-paced environment
- Must have the ability to remain calm in an emergency
- Must excel at use of new software and technology
- Ability to recognize and establish priorities
- Excellent written and verbal communication skills, including client service skills
- Strong organizational skills
- High attention to detail
- High level of professionalism
- Competent animal restraint and handling
- Ability and motivation to develop a full understanding of medical imaging, and procedures related to the Radiology department
QUALIFICATIONS AND EXPERIENCE
- Graduate of an accredited program for Veterinary Assistants or equivalent experience preferred
- Customer service experience is an asset
WORKING HOURS
- 4, 10-hour shifts between Monday - Friday
We thank all applicants for their interest in Canada West Veterinary Specialists, however, only those candidates selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $21.00-$26.00 per hour
Work Location: In person
