Job Overview
We are seeking a motivated and enthusiastic Inbound Sales Representative to join our dynamic sales team. In this role, you will be responsible for engaging with potential customers who have expressed interest in our products and services. Your primary focus will be to convert inquiries into sales while providing exceptional customer service. The ideal candidate will possess strong communication skills, a passion for technology sales, and the ability to effectively negotiate and market our offerings.
Duties
- Respond promptly to inbound inquiries from potential customers via phone, email, or chat.
- Engage with customers to understand their needs and provide tailored solutions.
- Utilize Salesforce to track leads, manage customer interactions, and maintain accurate records.
- Develop and maintain strong relationships with clients through effective communication and follow-ups.
- Collaborate with the marketing team to align sales strategies with promotional campaigns.
- Negotiate terms of sale and close deals while ensuring customer satisfaction.
- Stay informed about industry trends and product knowledge to effectively communicate value propositions.
- Meet or exceed individual sales targets while contributing to overall team goals.
Qualifications
- Proven experience in customer service or inside sales, preferably in technology sales.
- Strong business development skills with a track record of successful sales conversions.
- Proficiency in using Salesforce or similar CRM software is highly desirable.
- Excellent verbal and written communication skills in English; ability to articulate ideas clearly and persuasively.
- Ability to negotiate effectively and handle objections professionally.
- A proactive approach to problem-solving with a focus on customer satisfaction.
- Familiarity with market trends in technology is a plus.
- High level of motivation and a results-driven mindset.
Join our team as an Inbound Sales Representative and help us drive growth while delivering exceptional service to our customers!
Job Types: Full-time, Permanent
Pay: $56,768.00-$73,786.00 per year
Benefits:
Flexible language requirement:
Work Location: Hybrid remote in Edmonton, AB
