Business Development & Account Manager – Hospitality Furniture
Location: Lower Mainland, British Columbia
Job type: Full-time, permanent
Base salary: $50,000–$60,000 per year, based on experience
Compensation: Base salary plus uncapped commission
On-target earnings: $140,000–$180,000+ annually at full productivity
Build Your Career in a Growing, High-Value Sales Industry
CFS Hospitality is expanding, and we are hiring two experienced Business Development & Account Managers to join our sales team.
We supply commercial furniture to hotels, restaurants, interior designers, architects, developers and hospitality purchasing groups throughout Canada and the United States. Our product offering includes custom and standard seating, booths, tables, casegoods and furniture for guestrooms, restaurants, public areas and banquet facilities.
This is an opportunity for a motivated B2B salesperson to develop a meaningful portfolio of clients, manage substantial project opportunities and earn uncapped commission in a growing company.
The Opportunity
This is a full-cycle business development and account management role. You will be responsible for identifying new opportunities, developing professional relationships, understanding project requirements, presenting solutions and converting opportunities into profitable sales.
Our sales process is consultative and relationship-driven. Projects may involve custom furniture, detailed specifications, multiple decision-makers and longer sales cycles. This is not a retail sales or order-taking position.
You will have internal support with quotations, order processing, product information, project coordination and administration, allowing you to focus your time on client development, opportunity management and closing business.
Key Responsibilities
- Develop new business with hotel owners, restaurant groups, interior designers, architects, developers, purchasing groups and other hospitality clients.
- Prospect consistently through telephone calls, personalized email outreach, referrals, networking, industry events and in-person meetings.
- Build and maintain a healthy pipeline of qualified sales opportunities.
- Conduct discovery meetings to understand project scope, design requirements, budget, schedule and purchasing processes.
- Recommend appropriate furniture solutions based on the client’s operational, design and commercial requirements.
- Coordinate with internal quotation and project-support teams to develop accurate proposals.
- Present quotations, product options, finishes, samples and value-engineered alternatives to clients.
- Follow up professionally and consistently on open proposals and project opportunities.
- Negotiate pricing and commercial terms while protecting company margins.
- Manage relationships with new and existing accounts and identify opportunities for repeat business.
- Maintain accurate client, activity, opportunity and forecasting information in Zoho CRM.
- Attend client meetings, site visits, industry events and trade shows as required.
- Achieve agreed sales, pipeline-development and new-account targets.
What We Are Looking For
- Three or more years of successful B2B sales, account management or business development experience.
- A demonstrated ability to prospect, develop new accounts and close business.
- Experience selling products or services involving multiple stakeholders and a consultative sales process.
- Strong relationship-building, presentation, communication and negotiation skills.
- Confidence conducting outreach and initiating conversations with new prospective clients.
- Strong organization and follow-up habits.
- Ability to manage multiple opportunities and longer sales cycles.
- Comfortable reviewing specifications, dimensions, finishes, drawings and detailed project information.
- Experience using a CRM system to manage sales activity and opportunities.
- Commercially minded, self-motivated and accountable for results.
- Valid driver’s licence and reliable transportation for local client meetings.
- Ability to travel occasionally for client meetings, projects, trade shows and industry events.
Experience in commercial furniture, hospitality, interior design, architectural products, construction, building materials, lighting, flooring, textiles, foodservice equipment or another project-based industry would be considered a strong asset.
Compensation and Support
- Base salary of $50,000–$60,000, based on experience and demonstrated sales ability.
- Uncapped commission.
- On-target annual earnings of approximately $140,000–$200,000+ at full productivity.
- Additional earning potential for performance above target.
- Structured onboarding, product education and sales training.
- Internal support for quotations, order processing, project coordination and administration.
- Access to an extensive portfolio of custom and standard commercial furniture solutions.
- Established company experience, project references, marketing resources and manufacturing capabilities.
- Direct access to company leadership and opportunities for career growth as the sales organization expands.
On-target earnings represent anticipated total compensation when established sales targets are achieved and are not a guaranteed level of income. Earnings during the initial onboarding and business-development period may be lower as the salesperson builds their pipeline.
Why Join CFS Hospitality?
CFS Hospitality offers the capabilities and product range to compete for meaningful hotel and restaurant projects. Our custom manufacturing capabilities allow our team to provide clients with design flexibility, value engineering and solutions tailored to their individual project requirements.
You will be joining an established and growing company with a strong project portfolio, internal sales support and significant room to develop new accounts. Successful team members will have the opportunity to build long-term client relationships, manage substantial projects and earn uncapped commission based on their results.
How to Apply
Please submit your resume and a brief introduction outlining:
- The industries and types of clients you have sold to.
- Your experience prospecting and developing new accounts.
- The approximate size and complexity of the sales opportunities you have managed.
- Your approach to maintaining a sales pipeline and following up on proposals.
- Why you are interested in commercial furniture and the hospitality industry.
CFS Hospitality appreciates all applications. Only candidates selected for an interview will be contacted.
CFS Hospitality is committed to providing an inclusive and respectful workplace. Employment decisions are based on qualifications, experience and the requirements of the position.
Pay: $110,000.00-$180,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Work from home
Application question(s):
- Are you comfortable being personally responsible for prospecting and developing new accounts?
- Briefly describe the largest or most complex sales you have managed, including the approximate value, sales cycle and your role in winning the business.
- Which CRM platforms have you used, and how do you use CRM to manage follow-up and pipeline activity?
- Do you have a valid driver's license and reliable transportation for client meetings throughout the Lower Mainland?
Experience:
- B2B business development or outside-sales: 3 years (required)
Work Location: Hybrid remote in Delta, BC
