Our client is a well-established leader in the outdoor and automotive products space, with over 30 years designing and distributing innovative vehicle camping gear. Known for an entrepreneurial, tight-knit culture, they've built a strong reputation across both retail and automotive dealer channels and continue to expand into new markets. They are searching for a customer facing
Logistics Coordinator to join their team.
What Our Client Has to Offer:
- Ownership of the full order lifecycle in a role that's genuinely central to the business
- A detail-driven, systems-focused environment with real variety across fulfillment, customer care, and inventory
- A tight-knit, in-office team culture
- A stable, full-time role in the $55,000–$65,000 range
Responsibilities:
- Process and manage outbound orders within NetSuite, ensuring accurate, on-time fulfillment
- Create and maintain shipping documentation - labels, packing slips, bills of lading, tracking updates
- Monitor order status across systems, catching and resolving discrepancies proactively
- Handle return requests, credits, and refunds while tracking trends
- Act as the key liaison between the company, 3PL warehouses, logistics providers, and carriers
- Support warehouse labeling and operations as needed
- Respond to customer inquiries by phone and email with professionalism and efficiency
- Provide product guidance, troubleshooting support, and clear customer communication
- Process warranty claims and maintain accurate records
- Help build out internal knowledge base and FAQ resources based on recurring inquiries
- Analyze inventory trends, risks, and opportunities across locations
- Monitor inventory levels and coordinate transfers between locations
- Prepare warehouse transfers and customs documentation
- Complete weekly inventory reporting, cycle counts, and discrepancy resolution
- Coordinate inbound container shipments with freight forwarders
- Maintain an organized warehouse with strong FIFO practices
Qualifications:
- 3+ years of experience in logistics, supply chain, or operations
- Strong attention to detail with high accuracy in data entry and systems work
- Excellent organizational and time management skills
- Analytical mindset with strong problem-solving skills
This posting is for an open vacancy currently available within our client's organization. Interested and qualified candidates please apply today. We would like to thank all applicants; however, only those under consideration will be contacted.
Please note that we use AI tools as part of our recruitment process to enhance efficiency and improve candidate experience.
To be eligible for this role, you must be legally eligible to work in Canada.
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