Are you a positive and energetic person seeking a career opportunity in the automotive industry?
East Coast Kia is accepting applications for the position of Internal Service Advisor within a supportive, fun and cooperative work environment. This position is full time, Monday - Friday 8:00am - 4:30pm, and includes company benefits. If you enjoy a fast-paced, customer-oriented environment where you'll be providing internal support as well as customer-facing support we encourage you to apply in person (preferred) - drop off your resume to Jason Penney, Service Manager.
What You'll be Doing:
-
Ensure new and used vehicles are ready for delivery.
-
Create/close out work orders for new & used vehicle deliveries.
-
Work with Warranty Administrator to aid in the input of warranty claims for processing.
-
Work with Appointment Coordinator to aid in booking service appointments.
-
Verify warranty and service contract coverage.
-
Work closely with Service Manager to ensure there is ample time to complete all internal work daily.
-
Provide estimates by costing materials, supplies, and labour.
-
Provide excellent customer service: explain estimates and expected completion; obtain customer approval of estimates; obtain contact info; answer questions and concerns; arrange towing and temporary transportation.
-
Maintain automotive records by recording problems and corrective actions planned.
-
Other duties as required by the service manager.
What We're Looking For:
-
Dependability and reliability.
-
Minimum high school diploma.
-
Excellent communication skills.
-
Comfortable in a customer service environment.
-
Ability to work with a team of service professionals.
-
Previous experience an asset but not required.
What We Offer:
-
Extended healthcare
-
Dentalcare and vision care.
-
Employee assistance program.
-
Employer-sponsored investment program.
-
Employee discount program.
-
Social events.
-
Opportunity for growth and development.
East Coast Kia is part of Western Group of Companies - a diverse group of companies in the automotive, recreational, and construction industries, with locations across Newfoundland. Our vision is to provide the best ownership experience and an outstanding place to work.
If you are interested in starting a new career, stand out by applying in person - visit East Coast Kia with your resume.
