Print Lab Canada is looking for a motivated and detail-oriented Front Desk Coordinator to be the first point of contact for our clients and the operational backbone of our daily workflow. You will handle client communications, order processing, invoicing, and basic design tasks in a fast-paced print and materials environment.
Serve as the primary contact for all clients — greeting walk-ins, answering calls and emails, understanding project needs, and providing accurate quotes and timelines.
Generate, send, and track invoices accurately and in a timely manner; follow up on outstanding payments and maintain billing records.
- Order Processing & Job Ticketing
Create and manage production job tickets; coordinate with the production team to ensure orders are fulfilled accurately and on time.
- Basic Graphic Preparation
Perform light file preparation, basic layout adjustments, and preflight checks on client-supplied files using Adobe tools or equivalent.
- General Office Administration
Manage incoming/outgoing mail, maintain organized filing systems, assist with scheduling, and support the team with day-to-day operational tasks.
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 37.5 per week
Language:
Work Location: In person
