Introduction
Milton Hyundai is looking for an enthusiastic Automotive Parts Manager to join our leadership team. This is an opportunity to work for a growing store, in a growing community, with one of the most popular automotive brands in the World!
- this is a replacement hire
Company
Based in Milton, ON, Milton Hyundai is a member of a well-respected automotive group that includes two dealerships in Milton. In its over 60 years of being in the automotive business, our group believes in making its customers feel welcome and comfortable, and are passionate about providing a 'wow' experience to our customers.
What We Offer:
Group Benefits Program
Competitive compensation package
Ongoing training initiatives
Positive team atmosphere
Opportunity for growth within our organization
With over 125 talented employees working in our dealership group, Milton Hyundai is committed to hiring and retaining the very best. Start your career with us today!
Position Overview
Reporting to the Fixed Operations Director, the Parts Manager is responsible for coaching, leading and mentoring a service team of two Parts Advisors and a Parts Driver. In addition, the Parts Manager supports the Service Manager in creating and managing an efficient parts and service operation – with the sole goal of providing an exceptional customer service experience while operating a well-run service operation.
Key Deliverables:
Skill Requirements
Advanced technical knowledge of automotive parts and systems
Excellent communication and interpersonal skills and a desire to ensure 100% customer satisfaction
Excellent organizational skills
A team player with a positive attitude and the ability to lead others
Working knowledge of the PBS operating system would be an asset
Qualifications
Minimum 3-5 years Parts Management experience as an Automotive Parts Manager, Assistant Parts Manager or Sr. Parts Advisor with a proven track record in both service and customer satisfaction
Proven leadership skills with the ability to motivate a team to achieve results
Able to work as part of a results-oriented and customer-focused dealership team
Detail oriented, highly organized, and able to multi-task effectively in a fast paced environment
Ability to handle and resolve customer issues or concerns promptly and professionally
