Overview
We are currently seeking a highly organized, efficient, and detail-oriented Medical Office Assistant (MOA) to join our team on a full-time or casual basis. This is an excellent opportunity for an individual with exceptional communication skills, strong organizational abilities, and a patient-centred approach to contribute to a busy, collaborative medical practice. The successful candidate will play an integral role in supporting the daily operations of the clinic while providing outstanding service to patients and healthcare providers.
Duties
- Serve as the first point of contact for patients, offering clear instructions and compassionate support throughout their visit, ensuring smooth flow of information for effective patient care.
- Accurately collect, verify, and update patient demographics, health records, and referral information in various systems.
- Patient scheduling/re-scheduling and confirmations via phone and in person for office appointments, clinics, and procedures.
- Coordinating new patient intakes.
- Prepare rooms for patient appointments
- Perform a variety of administrative duties such as billing assistance, inventory tracking, faxing, scanning, filing, and organizing reports and documentation.
- Uphold patient confidentiality and adhere to professional ethics and standards of care
Experience
- Completion of a recognized Medical Office Administration Diploma (or equivalent).
- Proficiency in Electronic Medical Records (EMR) systems and other computer systems.
- Knowledge of medical terminology, procedures, and documentation.
- Excellent knowledge and adherence to PHIPA and all legislation related to patient and medical records privacy and compliance.
- Excellent organizational and time-management skills.
- Ability to work independently and enthusiasm for being part of a functional team.
- Strong communication skills, both written and verbal.
- Strong attention to detail and data entry accuracy.
- A history of dependability and reliability.
- Must have completed all internal training assigned in Citation (HR Downloads).
Additional Information:
- Full-time/Casual position
- 4–5 days per week
- Shifts typically begin between 8:00 AM and 9:00 AM
- Shifts typically end between 4:00 PM and 5:00 PM
- Flexibility to work at various Oshawa Clinic Group locations may be required
- All employees are required to work in compliance with the Occupational Health & Safety Act and its regulations.
- All employees are required to work in compliance with PHIPA legislation; understanding and having a deep respect for patient privacy and data protection.
- Must be legally entitled to work in Canada.
- Only those selected for interviews will be contacted.
This role requires a detail-oriented individual committed to delivering quality patient care while supporting the operational needs of the medical practice. The position provides an engaging environment for those eager to grow their healthcare career within a supportive team.
Pay: $21.31-$23.50 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
