As the Warehouse Supervisor, you are responsible for overseeing all activities in our warehouse facility. Which often involves overseeing team performance, hands-on participation and oversight of receiving, put-away, fulfillment, shipping of goods, and logistics; ensuring quality standards are met, and that our facility is well organized, neat and safe. The ideal candidate is a hands-on leader with a strong understanding of the warehouse operations from end-to-end.
At FSS, we make it a priority to go above and beyond on all customer interactions. Therefore, we consider our warehouse to be a well-oiled machine, driven by a customer-centric mentality. To deliver on our promise to customers, you must achieve inventory accuracy, coordinate orders, and track shipping times, thus overseeing the fulfillment every order. As such, your position contributes to the successful financial growth of our company by providing professional support to Food Service Solutions Inc.’s operations nationwide.
Duties & Responsibilities:
Ø Supervise, organize, and direct warehouse staff to ensure efficient operations and high levels of customer satisfaction (Internal and External customers).
Ø Oversee daily warehouse operations, including inventory control, logistics coordination, and order fulfillment.
Ø Support logistics activities such as booking carriers, coordinating freight, and preparing shipping documentation.
Ø Plan and optimize workflow, staffing, space utilization, and equipment layout to meet productivity, quality, and service standards.
Ø Manage inventory processes, including stock rotation, cycle counts, audits, reconciliations, and annual physical inventory.
Ø Ensure accurate and timely picking, packing, and shipping of customer orders within established cost and service levels.
Ø Verify incoming and outgoing shipments for accuracy in counts, documentation, and coding.
Ø Prepare and process shipping documentation (e.g., packing slips, bills of lading, commercial invoices) in compliance with regulatory and customer requirements.
Ø Coordinate delivery schedules based on warehouse capacity and inventory availability.
Ø Maintain a safe, clean, neat, organized, and compliant warehouse environment in accordance with OHSA and company policies.
Ø Conduct regular inspections of equipment, tools, and machinery, and oversee maintenance as required.
Ø Establish and maintain warehouse procedures, systems, and best practices for product handling, storage, and shipping.
Ø Develop and manage work schedules to ensure adequate coverage and operational efficiency.
Ø Maintain a visible, hands-on presence on the warehouse floor to support staff and resolve issues in real time.
Ø Perform other duties as assigned to support business operations.
Position Requirements:
Ø Proficient knowledge of inventory and inventory controls
Ø Excellent understanding of warehouse management procedures
Ø Ability to operate a forklift effectively
Ø Outstanding communication skills, both written and verbal
Ø Demonstrates leadership and people management skills including the ability to effectively coach and mentor employees at all levels
Ø Ability to drive continuous improvement, provide accurate reporting, and utilize data
Ø Strong planning and organizational skills with a sense of priority for deadlines
Ø Ability to identify areas of opportunity for continuous improvement and implement solutions to drive efficiencies.
Ø Experience working with an ERP or WMS - Net Suite is an asset.
Education, Experience, and Licensing Requirements:
Ø High school diploma or equivalent. College or bachelor’s degree preferred.
Ø 3 years supervisory experience in a warehouse required; supervised 2-3 people.
Ø Valid forklift certification required.
Ø Familiarity using a Warehouse Management System preferred.
Ø Ability to multi-task and detail oriented.
Ø Proactive and takes initiative.
Ø Able to successfully meet KPIs and improve cost efficiency.
Working conditions:
Ø Warehouse on hands shipping and picking when needed
Ø Office environment
Ø Fast-paced environment
Ø Attention to detail
Ø Weight handling up to 50 lbs
Job Types: Full-time, Permanent
Pay: $62,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Licence/Certification:
- Forklift License - Full electric Raymond Reach Forklift (required)
Work Location: In person
