Job Title: Budtender (Primary) & Delivery Driver (Secondary)
Location: Ontario, Canada
Employment Type: Full-time / Part-time
Position Overview
We are seeking a knowledgeable, customer-focused Budtender to join our cannabis retail team. This role primarily focuses on delivering exceptional in-store customer experiences, product education, and compliance with Ontario cannabis regulations.
As a secondary responsibility, the role includes delivery driving duties, ensuring timely and compliant delivery of cannabis products to customers while maintaining a high standard of service and safety.
Key Responsibilities Budtender (Primary Role)
- Greet and assist customers in a welcoming, professional manner
- Educate customers on cannabis products, including dried flower, pre-rolls, edibles, concentrates, and accessories
- Provide tailored product recommendations based on customer needs and preferences
- Operate POS system to process transactions accurately
- Ensure compliance with all applicable regulations set by the Alcohol and Gaming Commission of Ontario and Ontario Cannabis Store
- Verify customer identification and ensure all customers meet legal age requirements (19+)
- Maintain store cleanliness, organization, and merchandising standards
- Assist with inventory management, restocking, and product displays
- Stay updated on product knowledge, industry trends, and regulatory changes
Delivery Driver (Secondary Role)
- Safely deliver cannabis products to customers in compliance with Ontario regulations
- Verify customer identity and age at the point of delivery
- Follow strict delivery protocols, including secure handling and documentation of cannabis products
- Plan and follow efficient delivery routes to ensure timely service
- Maintain delivery logs and records accurately
- Ensure vehicle is clean, reliable, and operated safely at all times
- Handle cash or electronic payments securely, where applicable
- Report any delivery issues, delays, or compliance concerns promptly
Qualifications & Requirements
- Must be 19 years of age or older (legal requirement in Ontario)
- Valid CannSell certification (required prior to start - can appear for the interview with CannSell)
- Previous retail or customer service experience preferred (cannabis experience is an asset)
- Valid G-class driver’s license with a clean driving record
- Access to a reliable vehicle (Fuel Charges for Delivery will be paid separately)
- Strong communication and interpersonal skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- High attention to detail and commitment to compliance
- Basic knowledge of cannabis products and consumption methods (training provided)
Key Competencies
- Customer service excellence
- Product knowledge and consultative selling
- Regulatory compliance and attention to detail
- Time management and reliability
- Open & Flexible to Learn and Adapt
- Professionalism and discretion
Working Conditions
- Fast-paced retail environment
- Standing for extended periods
- Lifting and restocking products as needed
- Combination of in-store work and off-site deliveries
Compensation & Benefits
- Competitive hourly wage
- Employee discounts (where permitted)
- Ongoing product and compliance training
- Opportunity to grow within a startup environment and build a long-term career
Equal Opportunity Statement
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $18.00-$20.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
