COMPANY DESCRIPTION
The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.
Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.
JOB SUMMARY
We are currently looking for a passionate, dedicated and detail-orientated Food Runner/Busperson to join our Sheraton Fallsview team. The Busperson will approach our guests in an attentive, friendly and service-oriented manner and provide each guest with a dining experience that will be remembered long after their stay.
Tasks may include, but are not limited to:
- Warmly welcome our guests.
- Assist servers with guest orders and ensure delivery of high-quality service.
- Deliver food from the buffet kitchen to service stations in a timely and efficient manner.
- Ensure buffet stations remain fully stocked with fresh food by communicating with the kitchen and replenishing items as required.
- Monitor buffet presentation and assist in maintaining attractive, clean, and well-organized food displays.
- Safely transport hot and cold food while maintaining food quality and temperature standards.
- Communicate with kitchen and service teams regarding food shortages, replenishment needs, and guest requests.
- Clear and clean tables to ensure they are presentable and carry trays of dishes to the stewarding area.
- Restock cutlery, plates, condiments, beverages, and other dining supplies.
- Assist with the setup, maintenance, and breakdown of buffet stations before, during, and after service.
- Maintain cleanliness and organization in all food and beverage outlets
- Adhere to all food safety, sanitation, health and safety regulations, and company standards to ensure a clean and safe working environment.
- Comply with Marriott brand standards, procedures, and Occupational Health and Safety regulations.
- All other duties as assigned.
QUALIFICATIONS
- Well organized with strong attention to detail.
- Ability to work efficiently in a fast-paced, high-volume buffet environment.
- Ability to prioritize tasks and work collaboratively with kitchen and front-of-house teams.
- Must be able to work well under pressure.
- Must be able to work day and evening shifts, including weekends and holidays.
- Must have excellent interpersonal and communication skills when dealing with guests and team members.
- Demonstrated ability to maintain professional composure while performing multiple tasks and providing exceptional guest service.
- Knowledge of food safety and sanitation practices is considered an asset.
- Ability to meet the physical requirements of the position, including standing for extended periods, frequent walking, lifting and carrying trays, food pans and supplies (up to 20 lbs.), and pushing or pulling service carts.
- Ensure uniform and personal appearance is clean and professional.
Why Work For Canadian Niagara Hotels?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Pay: $17.63 per hour
Work Location: In person
